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Review of Scarah Cottage

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Average
3 reviews
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Overview
Cottage -
4 Bedrooms, 4 Bathrooms, Sleeps 8
England

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lianne K
Rotterdam, The Netherlands
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Gorgeous views, very poor facilities”
Reviewed 3 August 2016 for a stay in July 2016
2
people found this review helpful

A cottage in a perfect, quiet location, but the equipment and furniture don't match with the surroundings. Some examples: the dining table (only 165 x 95 cm) is way too small for a group of 8 persons, no curtains in the downstairs bedroom (so you wake very early), only very limited space and hangers for clothes, the garden furniture is in a real poor condition, the Weber barbecue set is locked. The biggest setback is that the place is pretty dirty. It was all so disappointing that we left this cottage after a few days and enjoyed the rest of our holiday in another cottage.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The beautiful view on Ripley
Liked least: The dust bunnies
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2016
Dear Lianne,

Thank you for your feedback. We do appreciate all comments and were really sorry to hear that Scarah Property didn't work for you.

As discussed it was clear that Scarah Cottage was not suitable for your family, and I know you appreciated the owner offering to refund you in full to allow you to move to another more suitable property. The owners take great pride in this cottage which normally receives outstanding reviews, and they have taken on board all of your comments.

One thing to note is that the property is cleaned thoroughly between guests, but as its in the country cobwebs on lampshades and on window ledges can sometimes appear overnight.

Thanks again for your comments.

Kind regards,
Christina | Gorgeous Cottages
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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