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Reviewed 27 January 2021 via mobile

This must be your best option if you are looking for a nice and clean resort regarding COVID-19, all the staff is amazing and profesional. An special recognizion to my amazing friends at the front desk Isabel, Luis and Gerardo who helped me everytime with a big smile. Defenetly we will be back next July

Date of stay: January 2021
Trip type: Travelled with family
1  Thank Rodandshanon45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Pueblo Bonito Sunset Beach Golf and Spa Resort, responded to this reviewResponded 4 weeks ago

Dear Rodandshanon45,

Thank you very much for taking the time to write such a great review. We feel honored and very happy to have had you with us at Pueblo Bonito Sunset Beach. We are delighted to learn that your visit was perfect and we will pass along your comments to the team. We know they will be as pleased to hear them! We are looking forward to your return in the near future.

Warm regards,
Goyiya Osako
General Manager
Pueblo Bonito Sunset Beach Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2021 via mobile

We had the pleasure of a quick getaway to Cabo San Lucas. I couldn’t have felt any safer. The cleanliness of everything and safety precautions were beyond expectations. Our main server, Araceli Mendez Oalla knew exactly what we wanted for our breakfast and had our special latte ready for us. Araceli made a point to greet us if we were not able to sit at her station. The restaurant greeter, Lucero was also fantastic. Before you even went into the restaurant they would ask about food allergies. Hands would be sanitized of all guests. The workers wore shields with glasses as well as face masks and gloves. Tables were immediately sanitized between guests. If you ever want a beautiful relaxing getaway Pueblo Bonito Sunset Beach is the place to be!

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank donyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Pueblo Bonito Sunset Beach Golf and Spa Resort, responded to this reviewResponded 28 January 2021

Dear donyou,

Thank you so much for your kind review, we value your patronage. We know there's a plethora of choices when it comes to vacationing in Cabo, that's why your comments are even more meaningful. We are very privileged to have a team of amazing individuals who will always try their best to assist in a gracious, natural and enthusiastic manner. I cannot thank you enough for your kind comments and high praise. We very much look forward to your visit and to continue to exceed your expectations.

Warm regards,
Goyiya Osako
General Manager
Pueblo Bonito Sunset Beach Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2021

My daughters and I had a wonderful stay at Pueblo Bonito Sunset Beach! The property is beautiful, the room was cozy and quiet and the entire staff is so hospitable, warm and welcoming. Oliver at the front desk was so helpful and patient at check out and Alejandro at the hilltop pool took great care of us! The After is definitely a must visit for a late night drink. We hung at the pools and spent a day at the beach at sister property, Rose, and loved that the shuttle gives you access to all three of their resorts. Most importantly, during such a challenging time globally, the resort was super clean and safe...in fact, there were times we felt safer in Cabo than in the states! Wish we were still there; we'll be back!

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Janito59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Pueblo Bonito Sunset Beach Golf and Spa Resort, responded to this reviewResponded 28 January 2021

Dear Janito59,

Thank you for taking the time to review your recent stay at Pueblo Bonito Sunset Beach. We are pleased you chose to stay with us and even happier to know you had a wonderful stay. We appreciate your recommendation to other travelers. You can expect the same high quality service each time you return to our resort. We thank you once again for your kindness and generosity to our staff. We all look forward to see you again in the near future.

Warm regards,
Goyiya Osako
General Manager
Pueblo Bonito Sunset Beach Golf & Spa Resort

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Reviewed 26 January 2021

I usually don’t leave reviews but PBSB was by far one of my top favorite resorts in my top 5. There were amazing staff and great food, Janet at front desk was kind and answered all of my questions... highly recommended

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Fersal303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Pueblo Bonito Sunset Beach Golf and Spa Resort, responded to this reviewResponded 5 weeks ago

Dear Fersal303,

Thank you for sharing your experience with us. Our amazing staff work hard to provide our guests with a very memorable experience, so it is extremely gratifying to know that your visit was enhanced by Janet ’s services. Thank you for your review and patronage, we look forward to welcoming you back again.

Warm regards,
Goyiya Osako
General Manager
Pueblo Bonito Sunset Beach Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2021

Covid makes it hard for things to be perfect. Some villas, restaurants, and pools temporarily closed due to low occupancy. EVERYONE is working so hard to make it good for guests. Biggest disappointment was Lao Nao restaurant was closed, our favorite for breakfast and amazing views. BEST part of stay was the staff! Alejandro Millan, cart driver was delightful, friendly, helpful and even watched for us to take us to our villa! Most of all, waitress, ARIZBETH CHORA, is amazing! We seek her out each year. Hoping next year she will be back at Lao Nao. We requested and waited to have her. She is a sweetheart, efficient, anticipating your needs before you even ask! She has the biggest smile and makes us feel like family when we return each year. Our daughter was there in December and so missed Arizabeth! We were lucky enough to have her back for in January. She makes our stay better. She is a jewel and should be recognized as an example of what makes Sunset such a great place! Will look forward to hopefully more "normal" circumstances next year, but was so very impressed with all Sunset Beach was doing to keep both their guests and their very important staff safe!

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Firsttimer2London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Pueblo Bonito Sunset Beach Golf and Spa Resort, responded to this reviewResponded 26 January 2021

Dear Firsttimer2London,

Thank you very much for sharing your experience with us. It an absolute joy to know how much you enjoyed yourselves this time around! Our amazing staff work hard to provide our guests with a very memorable experience, so it is extremely humbling and gratifying to know that your visit was highly enhanced by our Alejandro and Elizabeth's services. Thank you for your review and patronage, we look forward to welcoming you back soon.

Kind regards,
Goyita Osako
General Manager
Pueblo Bonito Sunset Beach Golf & Spa Resort

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