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“When it’s not broke...”

Live Bait - Muizenberg
Ranked #3 of 34 Restaurants in Muizenberg
Restaurant details
Reviewed 5 January 2018 via mobile

Bring back the freakin seafood pasta and mussels. These two items is the reason we eat at Live Bait. Time to try a different item or restaurant

Thank Coleman21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHouseG, Public Relations Manager at Live Bait - Muizenberg, responded to this reviewResponded 29 March 2018

Hi Coleman21

Thank you for taking the time to provide us with your feedback and suggestions.
I wish to thank you for your most valuable insight and points raised and will be sure to investigate this with the team to improve on future culinary experiences.

We hope to welcome you back to Live Bait again soon!

Kind regards
Amy and the Live Bait Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 36 of 285 reviews

Reviewed 5 January 2018

Compared to last year,we have been disappointed about following three points:

1. No more foccachia from the Pizza Oven.So not one slice of bread are served with the
starter.If you eat a salat,you like to have a piece of bread or the tasty foccachia.In Kalkbay Live Bait they serve the very tasteful bread from Olympia Bakery.

2. Our main course, the line fish was overcooked...too long grilled.So it came totally dry and very hard.It was presented on the board as "perfectly grilled" line fish. As we didnt had that much time to stay,we didnt complained it...and nobody asked if we are satiesfied. Another point is,that we had to pay R20 more than the price in the Menue (R145 in the menue,charged R165)...and for a bad quality.Why R20 more???

3.Generally the service was not good. The waitress did not came to the table during eating to ask, how it is. She did not filled up our wine glasses.Just brought the check with her name and marked the fieldfor "gratuity".

We will not come again as somethinh changed to last year summer,when we visited this restaurant at least five times in six weeks...and it was always perfect.

    • Value
    • Service
    • Food
Thank Silkbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHouseG, Public Relations Manager at Live Bait - Muizenberg, responded to this reviewResponded 29 March 2018

Hi Silkbridge

Thank you for taking the time to provide us with your feedback.
Please allow us the opportunity to apologize for the poor experience you received. Please be assured the matter has already been addressed with the management team and restaurant staff as it is of utmost importance that the restaurant is at all times on its best performance irrelevant the time of year.
I wish to thank you for your most valuable insight and points raised and will make use of this review to only improve on any short fall to our usual standards and service.

We do hope that you would revisit our restaurant so that we can redeem ourselves and make your experience better than this one in question. Your feedback gives us the motivation to be better both in service as well as in culinary.

Kind regards
Amy and the Live Bait Team

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Reviewed 28 December 2017 via mobile

Visited twice in a matter of 2 weeks over the festive season to receive 2 different experiences. First one was 5 star excellent. Tyler the waitron was amazing, tempura rock shrimp were large prawns and tasty and juicy. The only negative is the choice of the beer sauce with the muscles. The creamy white wine sauce is very missed!

The 2nd time around however was a complete negative! The waitress was beyond useless, and the manager thought best to argue with customers about what was being served. The rock shrimp tempura had in one week become tiny shrimps instead of the big juicy prawns earlier. Rethinking our 3rd visit which is pre-booked as per our first impressions.

Thank Bradley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHouseG, Public Relations Manager at Live Bait - Muizenberg, responded to this reviewResponded 29 March 2018

Hi Bradley S

Thank you for taking the time to provide us with your feedback and apologies for the delay in responding to you.

I am thrilled to hear you enjoyed your first experience with us, however I am saddened to hear that your second experience was disappointing. We take this feedback very seriously and your suggestions for the improvement of both service and food are being investigated.

We do hope that you would revisit our restaurant so that we can redeem ourselves and make your experience better than this one in question. Your feedback gives us the motivation to be better both in service as well as in culinary.

I hope we will see you again at Live Bait soon.

Kind regards
Amy and the Live Bait Team

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Reviewed 24 December 2017 via mobile

The restaurant is right a cross from the beach so you can only imagine the breathtaking views. The food was absolutely divine and very affordable. We will definitely be back for more

Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHouseG, Public Relations Manager at Live Bait - Muizenberg, responded to this reviewResponded 29 March 2018

Hi Laura M

Thank you for taking the time to give us your great feedback!
We are thrilled to hear you enjoyed the food and the views from Live Bait.

We hope to see you again soon!

Kind regards
Amy and the Live Bait Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

Stunning Muizenberg view with relaible service and enjoyable food!! Live bait can definitely be recommended

Thank Juaneend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHouseG, Public Relations Manager at Live Bait - Muizenberg, responded to this reviewResponded 29 March 2018

Hi Juaneen

Thank you for taking the time to provide us with your wonderful feedback.
We are thrilled you enjoyed the food and that the service was reliable.

We hope to welcome you back to Live Bait soon!

Kind regards
Amy and the Live Bait Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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