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“Simply decent”
Review of DelCielo

DelCielo
Ranked #39 of 498 Restaurants in Tulum
Certificate of Excellence
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Breakfast
Description: Full breakfast, fresh bread and pastry daily, home made granola, sandwiches, tartines, juices, salads, raw vegan cakes, gluten free products, organic coffee and more...
Reviewed 21 May 2018 via mobile

We had a healthy porridge bowl each but thought it was a bit expensive for what it was. Tasted ok but seems like your paying for the whole healthy image thing instead of solid good food. The couple next to us got some more tasty looking egg dishes though so maybe thats the way to go. Coffee was decent. The server seemed to be more interested in texting than paying attention to us though and didn't look up during the whole order process. We noticed he was on his phone the whole time we were there and had to ask every order he took two times what they wanted. Not because he wanted to make sure, but because he wasn't paying attention the first time.

Thank Tyler1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mato C, Manager at DelCielo, responded to this reviewResponded 1 July 2018

Hello Tyler 1204, thank you very much for your feedback. Yes are waiters are on the phone because we take order via our application on the phones :) This way your order goes directly to the kitchen which helps us to serve you faster. They also need to make sure you get what you want so they repeat the order at the end of your order which is common procedure in most of the restaurants. Best regards, Matej

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Write a ReviewReviews (227)
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15 - 19 of 228 reviews

Reviewed 18 May 2018

went there one time, left after 15 minutes. staff not schooled, don't know how to make a decent coffee, don't speak english either....

1  Thank Ertu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mato C, Manager at DelCielo, responded to this reviewResponded 19 May 2018

In Mexico people speak Spanish as mother tongue and most are bilingual in tourist towns but is not an obligation. Maybe try learning some Spanish. Hasta la vista baby!!

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Reviewed 12 May 2018 via mobile

Delicious food, great service. Fantastic break. We had the guilt free pancakes (which were slightly dry but I guess that’s guilt free for you!) - they came with amazing fresh fruits. Also had the house tartine - gosh that was nice! Smoothies are excellent and fresh orange juice is divine.

Highly recommend.

Place also takes card.

Thank Emad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mato C, Owner at DelCielo, responded to this reviewResponded 19 May 2018

Thank you Emad for your kind words. Hope to see you soon!!

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Reviewed 12 May 2018

Based on the reviews and the banner reading "breakfast from heaven" pointing you in the direction of DelCielo from the main road - you'd think they'd have more to offer than mediocre food with a gorgeous presentation.

10 on presentation - the design and artistry of the food is aesthetically beautiful to look at and makes you excited for what's to come...

4 on the food - the chilaquiles gets an A for creativity by using a Mole sauce but ultimately it was 90% chips and left a lot lacking. My partner had the carribean porridge which was beautifully displayed with fresh fruits but the end result was only a few bites taken. The brioche french toast with pomegranate was probably a 7 but I didn't love the raisins. The fruit was fresh. Don't get the chocolate coconut milk - it's hot and bland.

6 on the service - They were out of coconut water and the server gave me the drink for the woman at the table next to me. I also noticed that although the table next to us had arrived before us, our food came out about ten minutes prior to theirs..

Overall - mediocre. Great presentation and PR but definitely nothing to write home about. Won't be going back.

    • Value
    • Service
    • Food
Thank Victoria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mato C, Owner at DelCielo, responded to this reviewResponded 19 May 2018

Thank you for your comments Victoria. We will try harder on the point with liw grades. Saludos from Tulum!!

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Reviewed 30 April 2018

We actually ate breakfast here twice - it's that good!

Super healthy and fresh- vegan/gluten free if that's your thing.

And I would recommend the Wildforest smoothie and the Mexican bowl - yummy!

    • Value
    • Service
    • Food
Thank Tabitha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mato C, Owner at DelCielo, responded to this reviewResponded 19 May 2018

Tabitha muchas gracias!! We are very glad you enjoyed the food and drinks. Come see us on yoyr next visit to Tulum.

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