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Reviews (976)
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Reviewed 3 weeks ago

and certainly will not be my last. I've stayed at Posada Luna del Sur at least four, maybe five, times over the years. I adore everything about Luna del Sur!

Graham goes out of his way to be accessible and to be certain you have every comfort needed for a great visit. His staff: Lupita makes killlllller breakfasts; Gabriella, Maria and Santiago are available to help get you where needed.

Luna del Sur is in a great location, south of the main shopping section of Tulum pueblo. There are plenty of great eats very close by.

Rooms are spotless and comfortable.

I adore Posada Luna del Sur and will, without a doubt, be back again next trip through QRoo.

  • Stayed: May 2018, travelled solo
    • Value
    • Rooms
    • Service
Thank saladbits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 3 weeks ago

Thanks for your review and feedback, it is very much appreciated!


We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole! We appreciate your coming back to visit us and we value your loyalty! :)

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Once you open the door, you will know what I am talking about. The AC, hows showers, the fridge, mini kitchen, water coolers, bright rooms, safety deposit box and much more. They provide listing, recommendations, and maps of the most of thing you will need during your trip. This helped us a lot. It is close to couple of good restaurant, and in walking distance to more restaurant and bars . They provided excellent breakfast. They provide menu with few selections which you could customize to your liking. The kitchen staff is very helpful. I will stay here again without any second thoughts.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jamal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 13 June 2018

Hello Jamal!

Thanks for your review and feedback, it is very much appreciated!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole!

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

We loved our stay! All the staff was super helpful with suggestions on anything we needed and room was as clean as possible. Hot shower and drinking water provided. You get your own little kitchen with a fridge and everything.

The Posada is literally 25 steps from the main street, with tons of options to eat and see within minutes. We would definitely stay there again.

Breakfast options were amazingly yummy!

The only thing, if you don't speak Spanish you may have a bit of trouble communicating with the staff.

Stayed: May 2018, travelled with family
3  Thank Shazer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 12 June 2018

Hola Shazer,

Thanks for your review and feedback, it is very much appreciated!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole!

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

We stayed on the 2nd floor for 4 nights at the end of May at this hotel. The room was clean, big and well equipped with a clock, fridge, a/c, utensils, hot shower, etc. We had a small balcony with a view on a hibiscus flower plants.
It's further away from the centre of the town but if you want somewhere calm it's a little gem (it's 10 minutes walk from the ADO bus station).
We had trouble finding a tour for Sian Ka'an for our travel dates and Tom the owner was of great help. All his staff was polite and helpful. We'll definitely come back to this hotel if we come back to Tulum!

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Elisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 7 June 2018

Hello Elisa!

Thanks for your review and feedback, it is very much appreciated!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole!

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

This is nice boutique hotel a little away but not to far ( about a 10 min walk) from most of the restaurants and shops in Tulum town. It has covered parking for our (rental) car so suited us well as we could drive to the beach and the ruins. The rooms are aesthetically designed, are spacious, have a small kitchenette with tea/coffee maker and fridge ( though no hot plate). The room on the 2 nd floor where we were staying had a balcony with a small sitting area.
The room price includes an a la carte breakfast on the rooftop of the hotel which was nice ( didn’t have too many vegetarian options for my wife).
Tom has researched the beach and town eating options well and restaurant recommendation were spot on ( So follow blindly!!!)
Be aware there is no lift- however the security guard will help you with your luggage.

Stayed: June 2018, travelled as a couple
1  Thank arvind1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 7 June 2018

Hi Arvind!

Thanks for your review and feedback, it is very much appreciated!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole!

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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