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“A Wedding in Paradise”
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Beachfront of Casa Carolina
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Beachfront of Casa Carolina
Meals by our Caretakers; fabulous Casa Carolina
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Excellent
14 reviews
Beachfront of Casa Carolina
Meals by our Caretakers; fabulous
Casa Carolina
Master #1 Ensuite Bath
Master Suite #1 Shower
Master Suite #1 deck
Master Suite #1 deck
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 12
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
mchllsur
Denver, Colorado
Level 5 Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice, but”
Reviewed 10 September 2016 for a stay in June 2016
3
people found this review helpful

This house had an excellent location, and was very spacious. Eric and Paloa were incredible. The issues were with water pressure, in a few of the bathrooms there was virtually no water pressure and showers were NOT enjoyable what so ever. Another major issue in a house with this price point an rating was, there was NO a/c. The house really needs a/c, sleeping would be much more enjoyable, especially in the downstairs and back bedrooms where there is little air flow. Night time temps do not drop that low, and the humidity is constant, yes this is Mexico, but all of the surrounding properties have a/c. This is not clearly stated in their listing and not answered when I asked,

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: no a/c
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Jun 2018
Hello, air conditioning is installed in all the bedrooms.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mcbuk
Dar es Salaam, Tanzania
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A Wedding in Paradise”
Reviewed 31 July 2016 for a stay in July 2016

I recently stayed at Casa Carolina for 9 days in order to get married and stayed with relatives from England and Uruguay. It was an amazing experience and my new wife and I are so blessed for all the previous reviews online that pointed us towards Casa Carolina.

Casa Carolina is a beautiful, spacious and well-equipped villa located in a tranquil area, only steps away from the amazing warm ocean. It was the perfect location for a chilled family holiday and an amazing wedding.

Eric and Paula were kind, considerate and both went well out of their way to make our stay as comfortable and enjoyable as possible. In addition, Eric's shrimp tacos and chicken fajitas were delicious.

After our 9 day stay, we would not hesitate in recommending Casa Carolina and one day hope to return ourselves.

Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Aug 2016
Congrats on the wedding and we would be honored to have to stay again.
Matt
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katharine...
London, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Casa Carolina provided an idyllic setting for a holiday with a wedding attached - we didn't want to leave!”
Reviewed 26 July 2016 for a stay in May 2016

I booked Casa Carolina for my Mexican wedding with a holiday around it and the house could not have been more perfect. Waking up to that beach view each day was paradise.The house was very spacious, comfortable and tastefully decorated. We were a group of 9 staying in the house and had plenty of space with 5 luxurious bedrooms each with ensuite bathrooms and a balcony. The welcoming and delightful Eric and Paula were our chefs and hosts extraordinaire - their food was excellent and Eric's cocktails sublime meaning we were always disappointed when drinking them elsewhere in Tulum. Nothing was too much trouble for them, whether it was cooking what we fancied eating or bringing us fresh coconuts from the trees to our sun beds on the beautiful beach. We were all truly spoilt and very sad to leave! I couldn't have chosen a better place to get married and thank you to Matt and his family for helping the Mexican boda of my dreams become a reality.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: hard to say - house and Eric and Paula combined
Liked least: some decorative updating was needed and some showers didn't work but I understand an update is planned
Travelling group: Large Group
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Jul 2016
Katharine
Congratulations and of course you are always welcome to come back!
Matt
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AlanaM858...
New York City, New York
1 review
“a mexican dream come true”
Reviewed 17 December 2015 for a stay in December 2015

the house itself is absolutely gorgeous with incredible amenities. we were within walking distance of yoga--nightlife--restaurants--we had it all! the staff on the property was wonderful (although they ended up having their day off in the middle of our trip and their replacement didn't speak any english and didn't seem appropriately downloaded). would love to go back in a heart beat!

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Dec 2015
Alanna
Glad you had a great time at Casa Carolina and in Tulum!
Our staff, Eric and Paola, are indeed excellent and are the best in Tulum...we wish we could clone them!
Please come back soon !
Matt
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
millsa318
Washington DC, District of Columbia
1 review
“The Perfect Getaway”
Reviewed 26 May 2015 for a stay in May 2015

Where do I begin? Casa Carolina is amazing! There are so many wonderful things about this place. It was my first time to Tulum, and our group of ten could not have picked a better spot to have such an amazing experience.

Casa Carolina has a laid back feel with all the amenities of a world-class hotel. The house felt huge, even at capacity - it is perfect for large groups. The bedroom suites were extremely spacious with private balconies, comfortable beds, and gorgeous bathrooms, and every room had an amazing view of the ocean. The grounds are beautifully landscaped, and the house is extremely clean and well maintained. The pool is relaxing and inviting. Our group loved everything about this luxurious spot and you will too!

Tulum is a bit spread out, but we found the location to be perfect. From Casa Carolina you could walk in either direction to a large selection of restaurants, including renowned Hartwood, not to mention all of the great spots along the beach. Heading into town (pueblo) was easy, as taxis were accessible by walking right out the front gate.

The on-site staffers, Paula and Eric, are great hosts and provided us with five star treatment. Eric is an amazing cook and bartender and even went up in the coconut tree to get us fresh coconut water! His fish tacos and ceviche were restaurant quality and brought to you at the table or on the beach. I would also like to mention that they helped set-up airport transfers (which was a headache for us with many people coming from different locations). Eric also ran to the grocery before and during our stay to get us whatever we needed.

Lastly, the real reason you’re heading to Tulum is the beach. As you can see from the pictures, Casa Carolina’s beach looks like a Corona commercial and is unbelievably gorgeous. You literally walk right out of the house unto the whitest, fluffiest sand I have ever felt and the clearest, bluest water imaginable. We spent majority of our trip parked right in our own backyard. It’s also worth mentioning that the sunrise views are an incredible way to wake up each morning.

All you need for a perfect getaway is a reservation at Casa Carolina and your bathing suit!

Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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