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“A Little Slice of Heaven”

Review of Casa Buena Suerte

The pool as seen from the beach
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The pool as seen from the beach
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Excellent
77 reviews
The pool as seen from the beach
Trip Advisor Top Vacation Rental
Dining Room
Our Beach at CBS
Bedroom Suite
CBS Beachfront
Outdoor Living Room
Living Room with 2-story ceiling
Living Room From 2nd Floor
Bedroom Suite
Bedroom Suite
Bath Suite
Entry Facade
The Pool Looking out toward the Caribbean Sea
Poolside
Poolside
Nighttime from the beach
CBS facade out 002
CBS ocean views
The Palapa
Palapa al Fresco
Palapa Interior
Soaring Ceiling
Champagne Breakfast in the Palapa
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Overview
Holiday Rental House -
6 Bedrooms, 8 Bathrooms, Sleeps 17
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 77 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
English first
French first
Portuguese first
Any
English first
Louise L
New Hope, Pennsylvania
1 review
“A Little Slice of Heaven”
Reviewed 29 October 2015 for a stay in October 2015

Casa Buena Suerte is a little bit of heaven. It is beautiful from every vantage point -- inside and out. From our room, number 2, we were able to sit on the balcony and see the night transform into day with a crescent moon, a star and a planet melting into a colorful sunrise over the azure sea. An outstanding feature is the magnificent cobalt blue-tiled pool, perfect for lap swimming. The gentle sea breeze greets you as soon as you enter the gate and wanders through the six bedroom house each with it's own full bath. Every room has a surprise to delight you. One room boasts an outdoor shower. The decor is exquisitely designed and there are multiple seating areas and configurations indoors and out. The staff is friendly and accommodating to our every need. It's perfect a group of 5 couples or an extended family.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and the beauty of the place, very relaxing.
Liked least: That we couldn't stay longer.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Oct 2015
Glad you enjoyed your stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chris B
New York City, New York
1 review
“Best Family Vacation Ever”
Reviewed 20 April 2015 for a stay in February 2015

I took my family on vacation to escape the winter and we had a fantastic time at Casa Buena Suerte.

Our kids made sand castles on the beach every day while we chilled with a cocktail in the sun. Each day the staff raked and refreshed the sand and cleaned the pool before we even made it outside! We loved having our own kayaks; we even kayaked down to the cafe for ice cream in the afternoon.

I found the staff to be genuine and accommodating in every way. We took a day trip to Chichen Itza and the chef sent us off with some food for the ride and when we returned they had a delicious dinner waiting for us.

The house itself is elegant yet warm and inviting with lots of room inside and great space outside. The bedrooms are big and comfortable with King beds and crisp linens like a hotel would have. It's a big property with a huge pool and lots of places to relax. Great family vacation, but my wife and I will be back with our friends next time and leave the kids home!

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Oct 2015
Thanks Chris!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
American...
London, United Kingdom
Level 5 Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Great Family Get away”
Reviewed 9 April 2015 for a stay in March 2015

We stayed here with our extended family, ranging from 2-72. Everyone had a lovely time. The house is beautiful and has lots of Mexican touches. We found the room layout to be great for an extended family... kids room close to the parents. Jose, the chef, makes some amazing Mexican food and Hugo, the house manager, is extremely friendly and helpful. And the entire villa is very family friendly... high chairs, beach toys, etc.

Soliman Bay has some of the best snorkeling I've ever done, just out in front of the house... sea turtles, rays, coral & more fish than you could possibly count. The biggest downside of our stay was the fact that there was a seaweed infestation while we were there (although they had guys raking it up every morning at 4am, they certainly made an effort). The seaweed made the beach far less attractive and usable.

The location is great. Very close to the Tulum ruins and the Xel' Ha water adventure park, which we all thought were great day/afternoon trips.

The Soliman Bay area seems very family friendly. I felt almost every villa was rented by families with kids. However, the B&B right next door apparently caters to nudists, who are out sunbathing just a few yards from you!

I would definitely get a rental car. The house manager was very helpful in arranging one to be delivered from Tulum, so it was super easy. I would also use the transfer company the owner recommends to get to the villa, as it isn't easy to find.

If any member of your party has diffiiculty with steps this might be OK. There is a first floor bedroom. As long as they can do about 3 steps they could get everywhere they'd want to be except the roof deck.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Apr 2015
Thanks for your review - We're so glad your family enjoyed our villa and so happy you enjoyed snorkeling on Soliman Bay. We have some of the most vivid sealife and we love to hear that our guests take advantage of that. Thankfully the seaweed invasion ended, our beach is beautiful once again and sealife is thriving! It's great that you were able to explore a bit, next time visit a cenote and see what it's like to swim in a undergound cave!
Soliman Bay is a family-friendly beach and although nude sunbathing is not allowed on any beaches in Mexico, some travelers like to go topless. We have addressed this with our neighbors and we appreciate your letting us know.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shelly B
New Hope, Pennsylvania
1 review
“We had a spectacular time!”
Reviewed 5 March 2015 for a stay in January 2015

We were lucky enough to sneak in a few days of vacation in January, meeting up with a group of friends and family at Casa Buena Suerte. We had a spectacular time!

The home was absolutely stunning. It was wonderfully laid out to suit our large group for meals and socializing — yet offered nice, quiet, serene spots to grab some alone time as well. The location on the bay is perfect —we were constantly surrounded by nature and beauty. We found time to sit and enjoy the beach (I was able to read an entire book — a huge accomplishment for a mother of young kids!). We also enjoyed swimming, kayaking and walks/runs on the beach too!

The staff, Hugo and Sophia, offered warmth and charm to the home. Hugo handled all of our arrangements with great professionalism and attention to detail. And, perhaps the most important note, every meal was outstanding — beginning and ending each day with great satisfaction.

We can’t wait to visit again!

Overall condition of the property Bedding & mattresses
Bathroom cleanliness Service
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Mar 2015
Thank you Shirley, We are thrilled to know that you and your family
enjoyed our villa!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corey M
Alpharetta, Georgia
1 review
“All expectations surpassed and special memories made forever!!”
Reviewed 7 February 2015 for a stay in January 2015

Amazing house with an amazing staff. I put together a surprise 40th birthday celebration for my wife, and with the help of the staff, (who were all in on it) and the beautiful home, it turned into a trip of a lifetime for all involved.
For the first 4 days it was my wife,immediate family and in-laws, (7 total). The house was in great condition and the staff was incredibly attentive to all needs. They made great suggestions for activities for all of us to enjoy, and when we were at the house they perfectly balanced providing everything we needed, and giving us the privacy to have a great family vacation. Couldn't have been more relaxing and decompressing.
At the beginning of day 5, we all packed up and waited for the transportation to arrive. When the vans showed up, 18 of my wife's friends were aboard, and the surprise was officially on. I left with the kids and in-laws, and the house then hosted my wife and 18 friends for 3 days.
This could not have been accomplished without the staff fully involved. Couldn't be more thankful. I have heard from all the guests, and they were blown away at the level of service, the amazing food by the provided chefs, and the all out dedication by all involved to make it the most memorable trip they have been apart of.
Every meal we had, every activity we did while at Casa Buena Suerte, (including transportation), was coordinated totally by the staff at the house. We just had to decide what option to choose.
Highly recommend this house!!!

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Extremely attentive staff in a beautiful environment
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Feb 2015
Hi Corey, We all had a great time entertaining your wife and her friends.
It was truly our pleasure. Your family was delightful.
We hope you will come back to CBS soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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