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Reviews (3 398)
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Reviewed 3 weeks ago

Excellent place to stay. Great people great experience. Food and drinks were perfect. They go out of their way to make sure there is a diversity of food for the different cultures that visit the hotel.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank tsftindall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 3 weeks ago

Dear Tsftinfall

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our flight was delayed so they put us at the Melia. We wasn’t able to spend but one day here but it is beautiful! The room was nice and clean and it had a view that was amazing. If we ever come back to Cozumel we will be staying here.

Stayed: June 2018
Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 3 weeks ago

Dear Wade

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel is very nice and clean. The food was good and there was a lot of options. We had a great family trip and the staff made it very special! We love seeing Elmer and Ana at the night restaurant, always so friendly and welcoming. Joaquin took such good care of us at the beach, most amazing person, he has such a big heart!! Carlos and his father were always so great!! The staff were always smiling and made us feel like family! We will come back and really look forward to seeing all the staff again! Gracias a todos!!! Te extrano mucho!!

from Lian, Anne, Grant, Jocelyn Currie!

Stayed: December 2017, travelled with family
Thank Lian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 4 weeks ago

Dear Lian


We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

We loved Meliá Cozumel! We had a one bedroom ocean front suite, which was fabulous. Very spacious, nice balcony, bathroom and separate living room and kitchen area. The only downside to the room was the bed—very hard and uncomfortable. I cannot say enough about how fabulous ALL of the staff are at this resort. They were phenomenal and so very friendly! We loved the beach and the swimmable ocean. The water was only murky one day, and it was really not as bad as people make it out to be. It did not smell at all and there was no visible seaweed. The adult pool was great until the drunken idiots took over the swim up bar each day at about 3pm. We noticed most of the loud people to be cruise ship passengers with day passes. It was embarrassing to be American a couple of the days when people were kicked off property for fighting and puking in the pool—always Americans, sadly. Otherwise, a majority of the people at the Melia were couples and families who were very well behaved. We walked next door to snorkel each day. We saw some rays, starfish and many types of fish. It was annoying that people were constantly standing on the pier feeding the fish. We found the food at the buffet to be excellent at breakfast and okay at lunch and supper. The best food was found at the Italian, Mexican and Cafe Paraiso restaurants. Truly great meals at all three of those places! We will definitely return to Melia Cozumel some day. A truly relaxing vacation with superb weather!

Room Tip: One bedroom suite was fantastic!
  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Taryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 5 weeks ago

Estimado Taryn


We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

I've stayed at this resort 5 times now. I love it. I've looked at other placed on the island and I believe the Melia has the best beaches. Also I love that there are 2 bars on the beach and a grill. Can't beat that!

Room Tip: On demand room cleaning! Put the
  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank Kristine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 5 weeks ago

Dear Kristine


We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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