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13 - 18 of 3 856 reviews
Reviewed 24 July 2021

Amazing time in emporio will return much fun service is amazing especially Alehandro was amazing must check out the legacy room great fun and service I had a great time I will definitely return and will invite more people!!!

Date of stay: July 2021
Trip type: Travelled with family
Thank O7922MRdavidg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerencia General, Propietario at Emporio Cancun, responded to this reviewResponded 26 July 2021

Dear O7922MRdavidg

Thank you for your comments and for sharing part of your vacation with us.

We send your regards to Alejandro and we hope to have your preference again.

Sincerely
Omar Vazquez Gaytan
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2021

Good Night !! I recommend the hotel, very beautiful pool, super comfortable facilities, nice staff and delicious food !!!!

special thanks to the attention of the receptionist Angel, who spoke French just like us

Date of stay: July 2021
Trip type: Travelled with family
Thank adrienned648
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerencia General, Propietario at Emporio Cancun, responded to this reviewResponded 26 July 2021

Dear adrienned648

Thank you for sharing your experience in the facilities such as the pools, the comfortable areas and the food during your vacations.

We will send your congratulations to Angel at the reception who will be happy to assist you again.


Sincerely
Omar Vazquez Gaytan
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2021

We stayed at Emporio hotel for 5 days… it was a great experience, the food was amazing, open bar with excellent products. But the reason why I write this review is to state that the service was EXCELLENT !!! Javier Hernandez at the pool bar makes the best margaritas he’s awesome!!!

Date of stay: July 2021
Trip type: Travelled with family
Thank Y50TXlilianam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerencia General, Propietario at Emporio Cancun, responded to this reviewResponded 21 July 2021

Dear Y50TXlilianam

Thank you for sharing your experience with food and beverages, and for mentioning the excellent attention you received from Javier Hernandez.

We are waiting for you again with all your family and friends.

Sincerely
Omar Vazquez Gaytan
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2021 via mobile

Everything and everybody like Yair yam from animation was a very nice guy love everything , every water and cleaning people was very nice love everything we have a wedding too and everyone was very help

Date of stay: July 2021
Trip type: Travelled with family
Thank K9335XIaugustob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerencia General, Propietario at Emporio Cancun, responded to this reviewResponded 21 July 2021

Dear Y50TXlilianam

Thank you for sharing your experience and for mentioning the excellent care you received from Yair de Animation.
I wait for you again with all your family and friends.

Sincerely
Omar Vazquez Gaytan
Managing Director
Sincerely
Omar Vazquez Gaytan
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2021

Been a great lounging session. Have to give major thanks to Jesus Ramos.. everytime we needed something, he was there to help! Even the other employees seeked his help on occassion for us. Made us feel more comfortable with the language barrier and foreigner feeling.

Also, appreciste the good drinks and friendliness by Ernesto while he bartended!!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank jaredd550
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerencia General, Propietario at Emporio Cancun, responded to this reviewResponded 21 July 2021

Dear jaredd550

Thank you for sharing your experience and for mentioning the excellent care you received from Jesús and Ernesto.

I wait for you again with all your family and friends.

Sincerely
Omar Vazquez Gaytan
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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