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142 - 147 of 11 779 reviews
Reviewed 4 weeks ago via mobile

Everyone (all servers and staff) were excellent. Lino is an fantastic server. And margarita an incredible host!!!! Idelfonso is one of the best captains (supervisors)!!! Nothing but the best!!! Look for them! Can’t wait to come back!!!

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank Cando2791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvestre Vazquez, General Manager at Panama Jack Resorts Cancun, responded to this reviewResponded 4 weeks ago

Dear Cando2791,

It was a pleasure to welcome you to Panama Jack Resorts Cancun.

We are much obliged to receive such a positive comment, and to know that we were able to fully exceed your expectations with the food and amazing service provided by our associates.

It would be an honor to welcome you back again in the near future.

Best regards,

Silvestre V.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I came here with my 9 year old son for spring break and it exceeded my expectations. The hotel was beautiful, the people were amazing, the food was good and we were always entertained. I would absolutely come back. Shout out to Luigi for always making us laugh and keeping us entertained.

Date of stay: March 2021
Trip type: Travelled with family
1  Thank T6362WStiffanyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvestre Vazquez, General Manager at Panama Jack Resorts Cancun, responded to this reviewResponded 4 weeks ago

Dear T6362WStiffanyl,

We are much obliged to receive such a positive comment and to know that we were able to fully exceed your expectations with the food and amazing service provided by our associates, highlighting Luigi.

It would be an honor to welcome you back again in the near future.

Best regards,

Silvestre V.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Milca, and Lesli are inviting, helpful and sweet.
Vero’s food was prompt and fantastic
Gualberto, Alberto and Raul give excellent service and know what you need before you do. The wait staff at Panama Jack is like no other!

Date of stay: April 2021
Trip type: Travelled with family
1  Thank Mobile402366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvestre Vazquez, General Manager at Panama Jack Resorts Cancun, responded to this reviewResponded 4 weeks ago

Dear Mobile402366,

We are delighted to read about the excellent experience you had during your recent visit.

Thank you for letting us know how much you enjoyed the service provided to you by Milca, Lesli, Vero, Gualberto, Alberto and Raul. I will make sure they get to know about your motivating words.

We will be readily waiting for your return.

Best regards,

Silvestre V.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Great place! Head waitress Esmeralda, chief Pedro and Javier S. made our visit amazing! Great seafood, desserts and drinks selection. Highly recommended for everyone who visits Cancun or stays in Panama Jack hotel ☺️❤️

Date of stay: April 2021
Trip type: Travelled with family
1  Thank odetak2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvestre Vazquez, General Manager at Panama Jack Resorts Cancun, responded to this reviewResponded 4 weeks ago

Dear odetak2013,

Thank you for staying with us, as well as for taking the time to share your review with us.

We are thrilled to learn that your stay with us was a pleasant one and that you enjoyed the food and excellent service provided by our associates.

Thank you for your preference, we will be waiting to again provide you with a great experience during your next vacation.

Best regards,

Silvestre V.,
General Manager

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Reviewed 5 weeks ago via mobile

The best resort in Mexico Xenia Karina Nestor eulalio Daniel Benjamin Luis faustino very good I really like the food and the service in the resorts I come back soon 10/10 thanks for everything beach and pool nice

Date of stay: April 2021
Trip type: Travelled with friends
1  Thank jo_opedrop424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvestre Vazquez, General Manager at Panama Jack Resorts Cancun, responded to this reviewResponded 4 weeks ago

Dear jo_opedrop424,

Thank you for this fantastic review about your stay at Panama Jack Resorts Cancun, it has been a delight to host you.

At Panama Jack, is our No.1 priority to exceed our guest expectations, and it fills us with immense joy to learn that we managed to do that in your case.

We will be waiting for your return to pamper you once more.

Best regards,

Silvestre V.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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