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Reviewed 23 July 2021

It is our second visit to this fabulous Paradise. Make sure you make dinner reservation at San Telmo, Argentinian steak house. It is outstanding Manuel and Jairo made this occasion unforgettable. Manuel was friendly and his service was on target. Jairo made us feel home by making us a very good coffe drink with a fire show and great photographer.
Gracias!!

Date of stay: July 2021
Trip type: Travelled with family
Thank Sherylvip23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 24 July 2021

Thank you for sharing the wonderful experience you had at Fiesta Americana Condesa Cancun. Our main objective in this business is to exceed our guest's expectations, creating memorable moments that will turn your vacations into an unforgettable experience. Manuel, and Jairo will be very happy to read your comments, it is always a marvellous incentive to know that your efforts are being noticed.

We look forward to having you back soon.

Warm Greetings,
Sergio Valencia
General Manager

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Reviewed 22 July 2021 via mobile

We were a group of 10 (5 adults, 4 teenagers, plus a 7 yr old) and all had a wonderful time. Kind and attentive staff. Excellent service and amazing food. The seafood bar has delicious shrimp tacos, just one of many amazing and delicious food options out by the pools. As for the restaurants, all were great, but the steak restaurant was fabulous and a family favorite. Resort is a little on the expensive side compared to others in Cancun, but so worth it in my opinion for the wonderful service, amazing food, and lovely pools. This was our second time here and would love to return again. Also easy and convenient Covid testing and results on site for travel back to US.

Room tip: If you want a great poolside lounge chair with shade, be sure to get up extra early.
Date of stay: July 2021
Trip type: Travelled with family
Thank TTN555
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 22 July 2021

Thank you for sharing the wonderful experience you had at Fiesta Americana Condesa Cancun. Our main objective in this business is to exceed our guest's expectations, creating memorable moments that will turn your vacations into an unforgettable experience. All the involved will be very happy to read your comments, it is always a marvellous incentive to know that your efforts are being noticed. We look forward to having you back soon.

Warm Greetings,

Sergio Valencia
General Manager

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Reviewed 21 July 2021 via mobile

We loved our stay at FACC, especially our last dinner at Cenadoria. The tacos al pastor are perfection, and we definitely recommend eating there. The service provided by Lorena and Berenice was terrific. The breakfast buffet Is HEAVENLY, and Carlene was the loveliest hostess ever. We enjoyed all of our meals, and service was really exceptional. Nadia’s service at the pool was top notch. We can’t wait to return! Even the housekeepers did an excellent job. The air conditioning is heaven after a long day at the pool and beach we definitely recommend turtle hunting and had a lot of fun

Date of stay: July 2021
Trip type: Travelled with family
Thank Nachoma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sergio Valencia, Director General at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 21 July 2021

Thank you for such a generous review. I am delighted to read your comments and learn that you have been impressed with our service. I’m very proud of our friendly and efficient staff, I am certain that your comments will be very much appreciated by
Lorena, Berenice, Carlene, and Nadia as it is always heartwarming to read that your efforts are being reflected in satisfied guests.
We will be looking forward to your next visit to Fiesta Americana Condesa Cancun.

Best regards,

Sergio Valencia
General Manager



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Reviewed 21 July 2021

We loved our time at Fiesta Americana. Beautiful hotel, beautiful beach, good food and drink, and THE BEST service and staff. JJ and Gema at the outdoor breakfast locations and Gilberth at the main bar made our time there wonderful!

Date of stay: July 2021
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank morsemichaelr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 22 July 2021

First of all, I would like to express my sincere gratitude for the wonderful way to describe the service of this beautiful country, I feel very happy to know that you are delighted with your experience with us. I will certainly share your comments with our staff, especially with JGilbert, Juan Jose, and Gema. Without a doubt, being able to give to welcoming you again, will be a pleasure and we assure you that we will continue better to exceed your expectations in the same way.

Warmest regards,

Sergio Valencia
General Manager


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Reviewed 21 July 2021

Another amazing trip to the Fiesta Americana Condesa! This was my 7th visit to the resort.....and this time I had family come along for the first time. The staff made our girls birthday trip extra special. Chef Jose, and the waiter staff durning the day (JJ, Isidro, Claudio, Henry, Eliielo, went above and beyond for us each day.

The evenings in the lobby bar with Claudia, and all the wonderful food at each restaurant. You will not go hungry!

Soak up the sun and enjoy your stay at FACC!

Date of stay: July 2021
    • Value
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Thank Nkmarx
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sergio Valencia, Director General at Fiesta Americana Condesa Cancun All Inclusive, responded to this reviewResponded 21 July 2021

I am highly satisfied to know that you had a wonderful time and that we did everything to make your stay as perfect as possible with the great service of all the people working at Fiesta Americana Condesa. We appreciate greatly your loyalty and warm comments, and we look forward to your soon return to your home away from home. I will personally share your comments with Chef Josue, Juan Jose, Isidro, Claudio, Henry, Elicelo, and Claudia.

Warmest regards,

Sergio Valencia
General Manager



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