When I made the reservation, I let them know I needed a soft mattress due to a recent surgery. Not only did they bring in 2 new mattresses, they called and asked if it was soft enough, then they brought me an even softer mattress. I was beyond impressed. The staff is the best I have ever dealt with. The area is beautiful and we felt very safe there. The location is also great. The BBQ pit by the pool has everything needed for a good BBQ. Everyday there was staff on the ground making the area look great. The white peacock was an added bonus. The kitchen had everything we needed to cook complete meals.
I will give 3 simple recommendations however. There is no TV service, only Netflix. TV service would be very great. This was tough during the US elections and world series. Also, a ceiling fan would help circulate the air in the room. Finally, an electric gate opener would make coming and going easier. It was a little uncomfortable having to get out of the car when arriving late at night to open the gate. But, these are just very minor suggestions. Also, a small sign outside the grounds would help find it upon arrival. When we return, we will absolutely stay there again.
One last thing, our car had an issue and we went to several mechanics and they could not help us. The staff asked us to look at the car and they fixed it!!!!!!!! NO charge. They just took it upon themselves to help out. I am forever in debt to them and that let me know how genuine everyone there is. Again, thanks so much Christina, Jennifer, Jessica and Roger. Yall were great and the grounds are so beautiful. We left feeling we were part of a family.
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