We traveled and stayed for a full week the first part of February. I had contacted Marcos and Sophia with special requests as we had a 10 year anniversary, a 7 year anniversary, and a birthday all to celebrate. Both Marcos and Sophia were so helpful to make the rooms special and helped with every part of our stay. We also appreciated Jose Luis for helping us add an extra day at the hotel he was amazing to work with!!!!!! The food was wonderful at all of the restaurants we especially like the Italian and the Taco one by the pool. The bars were great and even though everything closed then at 10pm it was still amazing. We ordered room service and the food was great. We also had access to the Grand Club which is a must!!! The sushi in the grand club was amazing and the afternoon desserts and breakfast was so nice and easy!!! The rooms were awesome very spacious the closet and dresser was nice to be able to unpack and feel at home. We had a room on the 12th floor and loved to see the whales every morning. We had a great time by the pool Rafael and Omar were the best waiters ever!!!! They kept us well hydrated and were very fun and engaging. My husband and I had massages at the spa and they were wonderful! We had an amazing trip and...More
- Free Wifi
- Free parking
- Visit hotel website