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crystal98
Tacoma, Washington

Jen and crystal vacay

5.0 of 5 bubblesReviewed 27 May 2021via mobile
My sister and I came for a vacation and we had a great time the activities with Brisa and Adiel we alot of fun. The wait staff Hugo was very attentive to our needs and the bartender polo was very friendly staff and makes great drinks.thank you to Crown Paradise Golden for the great stay. We hated to have to go home.
Date of stay: May 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this review
Responded 01 Jun 2021
Dear Crystal,

Thank you for choosing this time our resort for your holiday in Puerto Vallarta and for the time spent to share your detailed review.

We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that was your first visit and appreciated the service provided by our team who will be very happy to read your amazing compliments.

We are looking forward to welcoming you soon and enjoy a better and memorable stay with us.

Sincerely,

Abel Castro
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 25 May 2021

since this is a spanish site not sure of the questions
crown paradise was a very nice resort, cleaning all day was great. definately a great kids place, I did not have any,
Only complaint was that they did not have TV in english, could not even get close caption in english, otherwise very nice

Date of stay: May 2021
    • Location
    • Cleanliness
    • Service
Thank Bedott2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this reviewResponded 27 May 2021

Dear Bedott,

Thank you a lot for sharing your feedback here about your recent stay at Crown Paradise Club.

We are happy to read that overall you had a nice stay with us.

We would like to share you that our TV supplier has some english channels, such like CNN, Star, Discovery among others, nevertheless is necessary to pass all national channels and after will show the rest of channels.

We are looking forward welcome you back in a near future to your home Crown Paradise Club in Puerto Vallarta and enjoy of a better stay.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2021

My stay was amazing at Crown Paradise Club! The staff made my stay completely welcoming and comfortable. Specifically the concierge staff! Demían especially was extremely accommodating! He was informative and just so kind! He always made it a point to check in to see how my stay was going and did everything he could to ensure that my stay was beyond exceptional. I had some trouble making reservations from my room, Demían took time to call and book the reservations for me and also advised them of my dietary restrictions! Demían thank you so much!

Variety of food was amazing! Staff were so friendly and kind! Beach was beautiful and always clean! Facilities were always clean as well! 100 percent recommend!!!

Date of stay: March 2021
Trip type: Travelled solo
Thank Z381HUsamg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this reviewResponded 20 April 2021

Dear Sam,

First of all we want you to know we are really pleased that you had such an excellent holiday with us at Crown Paradise Club and we want to thank you for sharing your experience with others thru Tripadvisor page.

We are very pleased that the efforts of our colleagues and facilities have left a wonderful impression on you.

Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel in Puerto Vallarta.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021 via mobile

Not the most amazing resort on the beach, but good for my family. Nice staff and great views! Food was good especially breakfast at the palapa. Great sunset views! Nice pools, game room and arts and crafts for the kids.

Date of stay: February 2021
Trip type: Travelled with family
1  Thank 310ismaell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this reviewResponded 27 February 2021

Dear Ismael,

Thank you very much for sharing your kind feedback here about your recent stay at Crown Paradise Club.

We are happy to read that overall you had a nice stay with us.

We are looking forward welcome you back in a near future to your home Crown Paradise Club in Puerto Vallarta and enjoy of a better stay.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2021

I traveled to PV with my son, my brother his wife and their two children. With the pandemic still in full swing a lot of things were not available. This also meant the kids for the most part always had the pool to them selves. Everyone there was so friendly and helpful. I look forward to being able to visit again.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rosewilliamsdp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this reviewResponded 13 February 2021

Dear Rosemary,

We would like to first of all to thank you for your kind review of your recent time with us at Crown Paradise Club Puerto Vallarta.

Such a friendly review our hotel is of course a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

The fact that the detailed service and care of our guests from the friendly staff in our hotel have had the desired effect makes us very proud indeed. Let us assure you that we have passed your amazing compliments to our colleagues.

Again we thank you for your pleasant review of our hotel and hope to welcome you back in a near future to your home Crown Paradise Club Puerto Vallarta.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2021 via mobile

100% excellent service. Mario, Juan,Ricardo, Alvaro and Karla. They work so well as a team. Couldn't ask for better service ❤ went well above standard service. We will be back again for that reason alone. Carol and Ed from Colorado

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank Explore44801
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Club All Inclusive Resort Puerto Vallarta, responded to this reviewResponded 23 January 2021

Dear Guest,

First of all we want you to know we are really pleased that you had such an excellent vacation time with us at Crown Paradise Club and we want to thank you for sharing your experience with others thru Tripadvisor page.

We are very pleased that the efforts of our colleagues and facilities have left a wonderful impression on you.

Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel in Puerto Vallarta.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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