There are some pros and cons at this resort. Hotel staff was great. All inclusive package included. Facilities and grounds were kept well maintained. There is an all adults pool which was nice. The spa is small but the masseuse was great! A big shout out to Brenda who did a great job on a deep tissue and facial massage!! The food selection at the buffet style breakfast, lunch and dinner was good. Now for some of the not so good items. There are only 3 bars at the resort. 1 of them does not open until 5 pm. The other two are staffed with 1 bar tender each. So you can imagine the huge line to get a two drink minimum per person. On top of that the are no name brand liquors at the bar and only 1 type of beer which was Modelo Especial, or at least that's what they told me. The liquors they did have are some sort of imitation brands; the brand name was LIVE by Live Spirits which I cannot find anywhere on the internet (see picture I will upload). So for example if you asked for a tequila drink they would add LIVE AGAVE; which was agave flavored liquor. LIVE vodka, LIVE rum, LIVE gin.. you get the idea. You are not allowed to eat at the main pool or adult pool UNLESS you bought food from their seafood restaurant which was not part of the all inclusive. The rooms we got was ok; TV worked fine, AC worked fine, our safe did not have a key lock or digital lock at all (see pic). Although check in time is at 3pm; you can still arrive early and get your all inclusive band as long as it is after 12noon. They have nightly entertainment in the main lobby; which has limited seating as they have to bring out tables and chairs. They do have the 'sharks' at the entrance lobby trying to get you to buy their membership which could get annoying. HINT: Do not stay on the rooms west side of the lobby as there is a club a few doors down and you can hear the music thumping loud all night into the morning. I do have to say the workers are friendly and do a great job.

I am currently here for my 50th solo birthday. I was a little concerned with some of the US reviews when I booked but let me tell you my honest review. I am Canadian and I am currently the only English/French speaking person here at the resort. I love it! I am from Alberta and it disgusts me when I read reviews that are negative around the lack of English spoken here. When you book a trip to Mexico, do you not realize that you are choosing to vacation in a foreign country?! Spanish is their main and only language here in PV. Very few people speak English here. That's OK. Since you are choosing to come to this beautiful location, why not try and learn THEIR language?! The reviews that complain about the lack of English spoken are ignorant and sound uneducated. Learn some basic phrases and get out your Google translate app.

Moving on. This resort is lovely. The workers are incredible! As a solo traveler, they went out of their way to help me out, teach me some new phrases and helped me to feel welcome. Special thanks to Guadalupe the adult side server. He kept the drinks coming even if I forgot to tip. Please tip these workers as they are skilled and work hard. David the bartender for being so kind and helping me with what was going on around me during the evening shows. And finally Hugo the entertainment director who's English is amazing and for conversing with me about the shows, politics, the customs here and general conversations.

The food is good, not amazing but it is 40 degrees here in July so salads are very good here. There's always a minimum if 2 proteins at each meal. You will not go hungry unless you are incredibly picky. The adult only pool is just that. They enforce the rules of no minors in the area and I appreciated that. The beach is good. The water is calmer in the morning than the afternoon. My room is exactly what I paid for. King sized bed, top floor, ocean view and a balcony. Gorgeous view. The room is very clean. No extras but very clean. That's important. The bathroom is a little dark, only 2 small lights but still very clean.
I have only 1 complaint. The safe is a big ol' chunky key. Yes, a key. This is ridiculous. The hotel needs to get with the times and install digital safes. It's silly to have to carry around a key everywhere you go. Especially in this era.

I hope this helps with your decision about whether or not to stay at this resort. I leave in 2 days and I will miss it immensely.

Ive been to a few resorts in the area . Las Palmas was an awesome experience. I took my 27yr old son with me . It was his first tropical trip from Canada . He wasn't disappointed. Friendly staff ,clean,food was excellent drinks were flowing lol . Very helpful with directions manys speak English.. Beautiful beach with vendors that are not to pushy . Walking distance to local bar with live entertainment Cafe Roma ,Little mom and pops shops, street meat vendors was pretty good . I'll be going back .