Don’t go there if you don’t want to experience unbearable noise all day from remodeling starting at 9-5 pm every day. You can hear drills as they are just next to your ear in your room and in the pool. You just can’t have a rest or nap during the day! On top of that they don’t hesitate charging you resort fee every day and other hidden taxes and fees you are not aware of! Breakfast is not included and it’s kind of pricey - around $30 plus they automatically charge tips. If you eat with family your breakfast bill will run you bankrupt at the end of your stay. Kind of overpriced for Mexico!!!
The beach sucks, we never go there for 10 days! Brown water.
I will never stay there nor recommend anyone! There are much better hotel with better beaches with breakfast included. I should have made my research.

It has been at least 15 years since I have been back here and I have had such a wonderful experience. Check in is at 3pm and the front desk staff was really nice. Our room is on the 7th floor with a beautiful view of the ocean so we watched Cruise Ships sail by. The room smells like fresh wood every time we entered it. The beds are very comfortable and the interior design is sleek and calming. The pools are relaxing. We had the breakfast buffet at El Palmar restaurant which has an stations where staff makes omelettes, tacos, French toast, and waffles to order. Our server, Israel, was super attentive and nice which was the epitome of fine dining. I really enjoyed my stay and recommend folks check it out. I will be returning next time!

Our first visit to Puerto Vallerta was a great one at the Westin! Architecturally attractive, we were expecting a suite with a Plunge Pool as an upgrade due to our "status" with Bonvoy, but were told at checkin that those rooms were out of service for construction and our certificates would be returned, and we were given a high room instead and a certificate for a free day at their beach cabanas.

What a scam that was because we enjoyed it SO much that we had to buy it for the next day! :) Adriana and the beach and restaurant crew were incredibly attentive and made us really feel welcomed. We were certainly the first ones out there both mornings and hardly left at all and definitely got our money's worth!

The room was nice, we aren't fans of the "frosted glass bathroom wall" thing, as a midnight visit shines light throughout the room, hopefully in their property upgrading they can get rid of these things! The room was immaculately kept, though, with plenty of towels and toiletries, and the A/C was very strong.

Platinum breakfast is the cold buffet, based on the check we received that was credited to $0 it costs $5/each, which is a steal with lots of fruit and smoothies and pudding and some pastries and beverages. I upgraded to the full buffet for $10 more, which includes omelettes, waffles, and fresh made quesadillas at an outdoor grill, which were AMAZING.

Westin advertises 2 hot tubs, we couldn't find the 2nd one, maybe it is in the spa? The main pool, which winds on forever, was the perfect temperature. The pool/cabana area restaurant was excellent, we ate there both days, enjoying a range of poke bowls and beef and shrimp burgers. Quick service and surprisingly affordable (well under $20 for entrees, closer to $10) for full portions. And they do a nice job of keeping a full ice bucket at your cabana all day long.

The property is under 10 minutes by foot to the Marina area with lots of shops and restaurants, and a $10 uber to the Malecon area beyond the port with tons more shops, clubs, and restaurants, and beachside entertainment.

The beach itself is ok. Not very wide, but clean and the water is warm of course!