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All reviews no elevator minute walk to the beach santa cruz floor pool
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Reviewed 21 April 2019 via mobile

We are seasoned travelers to the Huatulco area of Mexico and we stay for the winter season. This year we planned a 2 month stay at casa danna which we had to cut short because we had our money was stolen from our room. We asked hotel management for assistance in identifying whom had been in our room but they refused. The manager would not let us view the CCTV surveillance footage and there was no visible sign of forced entry to the room but our locked luggage had been slashed open in the room. We also made a report to the local police authority. We received no further assistance. It appears Huatulco has become Acapulco south.

Date of stay: February 2019
Trip type: Travelled as a couple
6  Thank Cdn999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2019

I stayed for 2 weeks at Hotel Casa Danna and felt it was a great place to stay. My room was large and clean, had a comfortable King size bed and plenty of places to store my stuff. The room had a partial ocean view as well as a small balcony that overlooked the pool. The house keeping staff were great and kept my room spotless, and made a real effort to have my room done when I returned from my morning activities at around 1 pm. the reception staff treated me very well . always greeted me and helped me with my Spanish. There is a really nice breakfast buffet at the hotel restaurant which is a good value, and delicious. the hotels location is great, It's a short walk to Santa Cruz, the marina, the beach and the main town. on the weekend the local tourists come and stay here, but I never found the hotel noisy and everyone is very considerate.

This is a locally owned Hotel, and I liked staying there because it helps support the local economy. It's not fancy, but it is clean and comfortable, the AC works great and the bathroom was clean and nicely finished.

I would not hesitate to recommend the hotel to anyone, and I would definitely stay there again. It's a great bargain.

Date of stay: March 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Rugs1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casadannahuatulco, Director General at Hotel Casa Danna Huatulco, responded to this reviewResponded 6 July 2019
Google Translation

Muchas gracias por su comentario para nosotros su opinión es muy importante, sobre todo que le haya gustado nuestras instalaciones y servicio. Estaremos ansiosos de que nos vuelva a visitar. Saludos desde el Corazon de Huatulco. Casa Danna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2018

We chose this hotel for the location and the pool, though we enjoyed the beach so much we never used the pool! The location was definitely exactly where we wanted to be. Our deluxe room was nice and large and it was great to have a small fridge. We didn't mind being on the 4th floor with no elevator - the stairs weren't bad. Room was clean and the shower had about the best water pressure I've ever experienced in Mexico. There wasn't much (if any) hot water the first night we were there, but it was better the next day. It would be a great addition to have an electric kettle to the room for coffee (just a suggestion). We're early risers and the breakfast downstairs didn't start until 8 a.m., so both mornings we went to a cafe instead (Cafe Icacos - I highly recommend it for both the coffee and great food).

Date of stay: December 2018
Trip type: Travelled as a couple
2  Thank Jaime F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2018

We stayed at this lovely boutique hotel for two weeks. This is not a place for those wanting an all-inclusive experience. This is a hotel that allows you to experience all that Huatulco has to offer, and do so affordably.

Ricardo and his staff are amazing. Everybody is smiling and willing to help if you need it. We had a payment problem between the hotel and the booking company at the time of our arrival. By the time we got up in the morning, everything had been cleared up. Amazing service by the hotel to communicate with the booking company to resolve the problem.

The rooms are clean and comfortable. Ours was a bit smaller than you might get elsewhere but all we needed was a clean, comfortable, safe place to sleep and clean up. The pool area is great as it has two water falls that act as a sound buffer of the traffic on Blvd. Benito Juárez.

The shower water temperatures can be a bit finicky, but easy to figure out. The water pressure is unbelievable. It blasts the beach sand right off of you!

The small affordable breakfast buffet at the attached restaurant, is a delicious way to start your day. Gustavo is always there to great you with his charming smile and fantastic service. The restaurant is open daily but closed on Wednesdays. They only serve breakfast.

The only issue I had was the sound transfer within the building. I was awakened a few times in the early morning by the sounds of loud doors closing and the staff preparing for the day. This was not intentional by the staff. This is simply because of the open air design of the building, and the materials used to build the hotel.

Overall a wonderful stay, and we will be back again.

Date of stay: November 2018
1  Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

First trip to Huatulco and stayed there for 5 nights. . The rooms were
very clean and comfortable .. The location is close to the beach and several
great places to eat near by. The only down side was that our room was on the 4th floor and they have no elevator ! They have plans to add one and when that do this will go to a 4 star hotel but for the price you can not go wrong.

Room tip: The view is best from the top floor but you need to climb a lot of stairs !
Date of stay: February 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Glen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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