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All reviews villa blanca beach club la crucecita breakfast buffet poolside room min walk pool area chahue bay third floor santa cruz beach wonderful hotel no elevator mini fridge small hotel coffee maker alfredo new friends
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Reviewed 14 January 2021

This is a wonderful hotel in Crucecita has a lot going for it, a great pool, location, a tropical oasis. The rooms are adequate, nothing special, but just what you need, they have great ac, a refrigerator. One thing that stands out most is the hospitality, which is second to none. 5 star service all the way, great job to the entire staff, Josua, Alfredo, Divina, Cesar....mucho gracias hasta la proxima .

Room tip: ground level rooms facing the pool are best
Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
2  Thank traveler63123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villablanca Huatulco, Director General at Hotel Villablanca Huatulco, responded to this reviewResponded 25 January 2021

We appreciate your comments and opinion of your stay with us.

All our staff is trained to answer your questions and requests throughout your stay, we hope that the service we provide has been to your complete satisfaction.


All our colleagues send you greetings and hope to see you soo. Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2021 via mobile

Well its 2021
No ths world has not ended
We have to look after each other
Of course we are here at the villablanca in Huatulco.
13 years we still come back
Why
Because they are family. No not related just family as in they care as do we.
The pool is as always pristine.
The breakfast is altered because of covit. But still 1st class.
A few staff changes but remarkable.
Safety 100 percent
Covit response to sanitary guidelines 100 percent.
The city is very cautious as are we
But the temperature check everywhere
Handwashing stations everywhere.
The city is hurting financially but they are doing there best as are we
The Airport the rent a car people at Hertz the hotel villablanca.
1st class. The food amazing .
I know covit can kill .
But so can being confined
We got out and said it I'd what it is.
Be safe be careful be aware.
Wear your mask. Wash your hands.
Guess what its easy from there
Enjoy the sun sand and lovely people of Huatulco. Especially the staff
Hertz
Villablanca
This is our world to enjoy
Be safe and know Huatulco is here
And as are we knowing the world changed in 2020
Not Huatulco its 2021
We are back at home
Thank you Huatulco and all of our built relationships

Date of stay: January 2021
Trip type: Travelled as a couple
2  Thank waytowayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villablanca Huatulco, Director General at Hotel Villablanca Huatulco, responded to this reviewResponded 7 January 2021

Mr. Wayne;

We greatly appreciate your comments, as Elyane and you are already part of the Villablanca family and have been well received for 13 years.

At Villablanca we take health seriously, and we take care of every detail so that our guests feel comfortable and safe.

Enjoy your stay with us and especially in Huatulco

CA
Villablanca Huatulco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2020

Really great hotel very clean and handy to beaches and town. The breakfasts were awesome and so filling that no lunch was required. If you want to be connected to the Mexican culture, this is the place!

Date of stay: April 2020
Thank iGrok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2020 via mobile

Spent a fabulous two weeks at this resort & want to go back next year for a month! Staff were friendly & accommodating. Breakfast buffet was great with mimosas by the pool every morning which set the tone for the day. Stayed for supper for Catch of the Day Wednesday’s & BBQ night Monday & Fridays. Meals were fabulous! First time I’ve ordered & enjoyed a steak in Mexico. Nice to eat supper around the pool with the evening lights. Rooms are clean, AC worked great, showers are hot, & we had a fridge. Pool is clean & a great temperature. Ample chairs & umbrellas. They have happy hour Sunday’s & Thursday’s from 7-10. My recommendation would be 4-7. Coffee only starts at 7:40 would be nice to have a little earlier however they do provide coffee makers in the room. Great location to walk to Santa Cruz or la Crucecita. Close to SuperChe their Superstore.

Date of stay: January 2020
Trip type: Travelled as a couple
4  Thank Waltra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2020

We arrived at Villa Blanca on Jan 7, 2020 for a 4 wk stay. we had requested by email months in advance for a room with pool view, king bed and refridgerator, and possibly on the ground floor as my husband has a bad hip. we received a street view room # 208 two double beds, 2nd floor and no refidgerator.... we were told a new room would be available in 2 days. we then were moved to room 222 again it had 2 double beds, much smaller than room 208 and a refridgerator was brought to the room. we did have pool view with this room. our third room was supposed to be pool view, it had a view of the wall of the next building and if the wind was blowing right we could see a small portion of the pool. This was room 303 yes that's right third floor, no elevator and my husband has a bad hip, the wifi in room 303 is non existent . All of this would have been a minor upset except for the front desk clerk Chaela ( I could be spelling her name wrong and I apologize if I am. ) This young lady from our very arrival was rude, unprofessional, and lied to us on a couple occaisions.

Room 303 as I said did not have a desirable view, it was large, and it had a king bed. The bed was in a loft that had very creaky boards as the floor. No dresser to put clothing away but did have a wardrobe to hang shirts trousers and dresses the rest stayed in my suitcase. Hot water was plentiful for showers and the A/C did work good. the room was dated and the deck rail was not cleaned of bird poop the entire 4 weeks that we were there ( room for improvement)

Please note that if you have mobility issues and can not get a room on the ground floor this hotel may be a challenge as there is no elevator . most of the hotels rooms are on the 2nd and 3rd floor.

Restaurant:
Our package had breakfast included and to be honest it was very good, The wait staff made us feel very welcome Javier, josue , Jorje , Johnathan, victor and Liz are all amazing staff members and are real asset to Villa Blanca , as well as the head chef Fran. Thank you for the great food and wonderful service. We enjoyed the catch of the day on Wednesdays and the BBQ on Mondays and Fridays. My only complaint or observation about the restaurant was that the floors were not washed the entire time we were there. (they did wash the area where the breakfast omelet station was set up but no where else.) there was a couple spots of bird poop on the floor that remained for the 4 weeks we were there. this is unsanitary.

Pool and area:
To start I would like to say there is plenty of umbrellas, this however I'm convinced is not for sunshade but to protect the guests from the falling iguanas or iquana poop. I was quite irritated with a few guests that would throw shoes or hats at the iguanas ( if you are afraid of them this may not be the hotel for you) There is a hawk handler on sight from 8 am to 10 am almost daily to keep the grackles (black birds ) away however as soon as he leaves the birds come back.
There are tables and loungers set up for your convenience, the loungers do have a lot of bird poop stains, use your towels. The pool levels were tested daily and chemicals added as needed, however the pool deck was not washed the entire time of our stay. food , iguana poop, bird poop etc. this needs to be addressed . Finally I will add that there is very little air movement through the pool area making it very hot and extremely humid if you have issues with heat this may be a problem for you.

There is a shuttle twice a day to take you to Playa santa cruz La Playa restaurant, they do have loungers however you must purchase from the restaurant to use them so its not really Villa Blanca beach club. I would suggest going to Quinta Bella beach club instead.

In closing I would suggest this resort for short stays.

Room tip: street view rooms are noisy
Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
4  Thank Katherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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