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2 - 7 of 597 reviews
Reviewed 3 March 2020

What a great view!!! peaceful. The food was great and our server JUAN Abad, was the very best... He was there when we needed him but was never hovering....... great service..... we will be back , next week, and more until we head back to Canada eh!!!!!

Date of stay: February 2020
Thank 800Gerardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2020 via mobile

We stayed for two weeks feb 4 till the 18th i did do some studies on this resort and read some reviews all seemed pretty good we have been to huatulco many times before but not to this resort all at tangolunda so did not no exactly what to expect the price was about the same as our last stay in huatulco at a 4 star resort first of all the room no fridge no clock poor hot water ok bed terrible pillows ok a.c the food breakfast was good lunch only available at beach club i ate club sandwich everyday witch was good the rest only ok supper was back at the hotel worst meal of the day no shrimp or seafood at all except for some fish drinks were ok for the price we expected more.

Date of stay: February 2020
Trip type: Travelled with friends
1  Thank jobyb2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2020

I just spent a week there and let's just say completely awesome.The best staff and service I've ever had in Mexico.If your looking for a party place this is not for you if you looking to unwind and relax away from your hectic schedule then this is it.Thank you Hotel Castillo for making this a vacation to remember and yes I will be back but for longer next time.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank MarkG4957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2020 via mobile

Stayed for 10 days - did not partake in the all inclusive and were treated like lepars - the front desk is not accommodating to say the least - they like the word NO a lot. The room is not bad we were in the new part of the hotel - good pool - excellent waiting staff in the restaurant Asael you rock ! The drinks are ok - good location to the marina and the cabs are plentiful and super cheap - take the all inclusive it’s just easier and frankly cheaper. Out of 10 I give it a 5 - the front end staff blew it as did the bartender , it was like we were crooks or something they way they watched us. We stay in a ton of properties - will try another the next time we are in Huatulco.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank brenth748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2020

This was my second time visiting the Castillo and it never disappointed. We enjoyed seeing most of the staff was still there and working hard as usual. A quick mention to just a select few Betty front desk, Fredrico beach shuttle driver, Andree at the bar and and eduardo at the beach! Awsome job and looking forward to seeing all of you next time. The food is excellent at both the restaurant and the beach club. The terrace views are awsome and you get to meet some really nice people to talk to.

If you are looking for the glitz and glamour head elsewhere you wont be happy. You will come on here and trash a great hotel when you didn't do your homework. This place is perfect for alot of people who just need to relax and unplug from their daily lives.

Room tip: terrace or city view king size bed
Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
3  Thank toddbcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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