Thank you so much to all the wonderful staff at the Binniguenda for making our stay so relaxing and safe. Travelling during COVID was already a little disconcerting and we were possibly the only 'overseas guests' at the time (Oct/Nov 2020), the hotel clientele was predominantly 'Mexican guests' just due to current circumstance.
We felt very safe and welcome thanks to all the protocols in place and it was relaxing to arrive to such nice hospitality after the journey.
This is not our first time in Huatulco but it was our first stay at the Binniguenda.
We booked a 'select' room and was very happy with it, the patio/location, spacious area, cleanliness and comfort. The bed was a bit on the hard side for our tastes but this is certainly not a negative - you just can't please every single person in something so unique. Lovely to be able to open a bottle of wine of have a beer from the fridge as wanted.
We are NOT an 'all-inclusive' hotel style couple during normal non-Covid times, we prefer smaller hotels and eating out, but we deliberately booked this smaller more intimate style all-inclusive purely due to not knowing how the Huatulco situation would be in the pandemic. Our intention was always to eat dinners out at the multiple great Huatulco restaurants if the situation allowed. As all was very much open with only minor hours/capacity adjustments this is what we did.
Based on this we only ate dinner one evening in the hotel but it was very good - lunches on the upper deck pool patio were also good.
Breakfast was our favorite of the day - plenty of choice, good food and great service with safety protocols in place.
The poolside area was always clean and the grounds are lovely and conducive to relaxation. Several days we stayed by the hotel pool and had the entire area to ourselves. Great service from the pool bar staff/lobby bar staff and drinks as desired.
We also love the new beach club 'Niru' - the infinity style pool, surround and dining area are lovely and Santa Cruz beach was very open and unusually quiet (due to Covid).
The lunch at the beach club was very impressive, delicious choices and attentive service.
We always walked the 5 minutes from the hotel to the beach club but they have transportation for those who want/need it.
All in all we had a wonderful much needed break at the lovely Binniguenda - but it would be remiss of us to not mention the fantastic employees who made it even better and are an absolute credit to your hotel and to Huatulco hospitality.
Always smiling and happy Silvia at breakfast making the perfect eggs of your choice - Lorenzo, Saul and Noe at breakfast, always helpful.
Juan-Luis, Gabriel, Sergio and Augustin providing a friendly greeting and assistance in the lobby.
Flor and Jessica smiling at the front desk.
And all the other staff who we interacted with on a lesser basis but were always cordial and helpful too.
Thank you to you all - L&C
