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All reviews chahue bay santa cruz central location ocean view pool no elevator top floor smaller pool minute walk rooms are clean mexican families small fridge small hotel every morning xima ricardo gm chedraui
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Reviewed 17 March 2021

I have a nice stay here, I like it very much its not very expensive, the only problems I had was about the security safe I closed it with the nip but 20 seconds later it unlook by itself this happend like 3 different times so everytime i use it I had to wait to validate it works fine. on the other hand I had a problem with the air conditioner, it didn´t work from the beggining they had to change the control but it seems the hotel manager didn´t like it because he almost screems at the phone and all the time the air codnitioner work by it selft and couldn´t turnoff until I remove the card for the room.

Room tip: the ones at the ground level have access to the pool.
Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
Thank DGAE101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Yañez, Director General at Princess Mayev Hotel, responded to this reviewResponded 23 March 2021

Hello:

We apologize for what happened in your room, as you know the electrical devices fail.
everyone at the hotel is here to give an excellent service and solve things at the moment.
thanks for your comments.

regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

I had a great stay at Hotel Mayev and hope to stay here again. There are 2 pools and a restaurant on site with the option to have nice ocean views in your room. Rooms have A/C, TV, hot water, and other comforts that were nice for relaxing after a long day. Highly recommend this place for anyone in the area.

Room tip: Pay the extra couple pesos for the ocean view as it is great.
Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
2  Thank tyson55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Yañez, Director General at Princess Mayev Hotel, responded to this reviewResponded 26 March 2021

Thanks for your visit.

we wait for you back to huatulco

regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2020 via mobile

We stayed at the Princess Mayev a couple of days prior to going to our condo. The hotel is centrally located with a 15 minute walk to Santa Cruz, a 20-25 minute walk to La Crucesita, and a 10 minute walk to Chedraui (grocery store).
The bar and restaurant on site are very good, though service is a bit slow.
Our room was comfortable and our balcony had a view of Chahue bay.
It also would have been nice to have a small fridge but we managed without.
The staff and Manager are very nice and the hotel, grounds and room are clean and tidy. There is no elevator (at least not that we found).
(We have been by this hotel at Christmas and they go all out with Christmas decorations- very pretty.)
We were glad we stayed at this hotel.

Date of stay: February 2020
Trip type: Travelled as a couple
4  Thank digitalcamera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Yañez, Director General at Princess Mayev Hotel, responded to this reviewResponded 15 December 2020

Good afternoon:

Thank you for your visit and for sharing with us how you feel each time you stay in your home.

After a long closure due to the contingency we are working waiting for you to visit us again soon.

regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2020

We keep returning to this hotel every year for 4 years now. Love Huatulco and its people. The hotels is beautiful with excellent host and personnel. It is maybe the safest place in Mexico. Oaxaca food and hospitality is the best and this Hotel is the best example. Now we are planing on returning twice a year.

Room tip: Ocean View
Date of stay: February 2020
    • Value
    • Rooms
    • Service
2  Thank CC2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2020

It’s obvious that Ricardo at Princess Mayev makes customer satisfaction his priority.
Upon arrival we discovered that our room wasn’t suitable for us. Ricardo came up with a solution, my Husband & I relocated to a room that was perfect.
Thank you Ricardo we really enjoyed our stay at Princess Mayev.
See you in 2021

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank 420barbwale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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