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Reviewed 23 February 2020 via mobile

Everything was literally amazing at Poonsiri. The staff was incredibly friendly, helpful and really handy. They went the extra mile to make our stay perfect, especially the porters. We stayed there for 11 nights and we felt like being home. The scenery is one in a million as when you get back from the beach you can relax and admire the beauty of the landscape. Good cleaning service (although it might be improved a little bit), good location. If one day I came back to Ao Nang, I would undoubtedly stay here again. Would definitely recommend it 100%. Big hug to everyone guys!!!

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank federicomU2499GY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsakorn P, ผู้จัดการ at Poonsiri Resort Aonang, responded to this reviewResponded 23 February 2020

Greeting from Poonsiri resort river hill Krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambiance is excellent. The staffs are very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlights! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forward to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, (*Guest Service Agent & Poonsiri Resort team.

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Reviewed 26 January 2020 via mobile

Poonsiri Resort wrongfully calls the room type a “traditional villa”, which is essentially a suffocating caravan with poor layout, newly built with no facilities like a phone to call the reception or a proper wardrobe. It is so tiny that you can barely walk around the room. The bathroom had no place to hang the towels and all the water spilled into the entire bathroom while taking a shower. It is poorly built, tiny and is the worst accommodation type. Poonsiri Resort is misleading customers by charging an obnoxious amount calling it a “villa”. Left the resort feeling cheated!

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank karunamintaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2019

A group of three of us travelling through Thailand and Laos in November stayed here for a few nights and loved it so much, we rebooked for a further night on route back to Bangkok .Loved it !! Friendly staff , clean rooms and good food . Could not fault the accommodation or the staff .

Date of stay: November 2019
Thank Bernadette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2019 via mobile

The best part about this resort was its serene location (albeit remote), and the surrounding scenery you get from the view along the common area / balcony of your room. Also, the local thai food served at the kitchen was pretty good, although pricing were marginally on the higher side as opposed to other places in Ao Nang.

However, I must say I expected more from a 4 star resort especially given the slightly higher room rates, plus the fact that its location was relatively remote.

Despite its remote location, the shuttle timings to Ao Nang centre were not practical at all, and the adhoc transportation / airport shuttle services were ridiculously expensive. Secondly, the rooms appeared seemingly old and untidy - we actually discovered blood stains on our sofa. The toiletries provided were very basic, and they did not even provide disposable shavers on request. There were also not many activities to do for families. There was a table tennis table but the balls lacked air in all of them. How expensive it is to supply fresh pingpong balls?

There also seems to be little or no effort in the decoration of the place despite it being the festive christmas season. The “makeshift” christmas tree looked very cheap, and the decorative lighting was minimal. The entire resort at night basically looked like a deadtown amidst such a festive season.

I would definitely not recommend this to anyone unless you intend to disconnect yourself from the hustle and bustle of Ao Nang completely, or are on an intensive meditation trip for complete “me-time”.

Date of stay: December 2019
Trip type: Travelled with friends
Thank Drewchua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2019

Been to Thailand many times over many years, but we had never been to Krabi before so when we had a few extra days on a trip at the end of Nov 2019 we thought check it out. Poonsiri was very highly rated and with the unique bungalows on the small lagoon and quiet setting we decided it would be worth a visit. The resort and rooms are very nice and it’s very very quiet here. The rooms are large and comfortable with a nice balcony overlooking the lagoon. The open air restaurant has decent food. Breakfast buffet was fine though a few more choices would have been nice. WiFi was terrible. Very spotty and often not working at all. I called a few times but eventually just gave up and used my phone as a hotspot when I needed to get work done on the laptop. Biggest issue is distance to Ao Nang and the shuttle bus. They offer a ride into town 4 times per day and pickup 3 times per day. This is fine when you want to go or return at those hours, but if you need to go at another time there is a charge each way. Would suggest renting a car or motorcycle if you plan to go out from the resort a lot. Overall it’s very nice and I’d recommend it.

Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
2  Thank maprow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsakorn P, Manager at Poonsiri Resort Aonang, responded to this reviewResponded 12 December 2019

Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. The Location is a bit far from the Aonang beach but there is shutter to take you there Shuttle to Ao nang center is also but The hotel Provided the complimentary ride to Ao nang Beach depart from hotel 4 time / per a day & 3 Time for coming back Because have schedule Shuttle bus for free as well as the convenient or on request you can go Family mart & Local market ease Without free of charge or pay 150 Baht each way at your time. the hotel must apologize that you said the You had a bad experience when you used the wifi sometimes bad signal Because customers stay a lot And sometimes rain causes problems while in use But the hotel tried to solve this problem the best. However, We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed. However, We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, (Nuna *Senior Supervisor & Poonsiri Resort team.)

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