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Traveller rating
111
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41
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14
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All reviews great pool bar every hour swimming pool pool access room lovely hotel few issues dressing table provide free shuttle lovely room welcome drink ten minute walk rooms are big enjoyed my stay the air conditioning phi phi bars and restaurants night market
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1 - 6 of 256 reviews
Reviewed 4 July 2020

This resort we expected more from. Pool for us was always shaded and never got direct sun. It’s a short walk from the main strip but doing that short walk 2-4 times a day does take it out of you.
Gym on site was nice bonus not a lot of equipment but did the job same for breakfast fresh egg and pancake stations.
Staff super friendly and nice.
Some issues with water replacement a few days during room cleaning and we lost power once.
I would stay again but not for the price.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank LucyAmber
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 March 2020 via mobile

Stayed here for 10 days which is about 3 days too long in Krabi. This hotel is a little worn out on the inside like many seem to be around here but the pool area is stunning and very clean and a haven from the people pollution and noise of Ao Nang. Try to get a room pool side as the street can get quite noisy with traffic. Buffet breakfast is a nice perk but nothing to write home about. There are some good restaurants right on this street so you don’t have to go to Ao Nang beach area to eat although the sunsets are stunning there. The staff here are all very kind and helpful and there is a shuttle that runs to and from the beach several times a day. It’s good value for your money.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank DBaker62
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 March 2020

We booked Hula-Hula under impression of its beautiful pictures promising large relaxing pool and cozy rooms. The hotel has nothing of its pictures. The pool is nice, but not so big, there are only 20 sunbeds around, and its impossible to find a free one. Children pool is a dirty puddle that nobody use. We booked a room with "garden" view, but in reality this type of room looks on the noisy road, and under the sun the balkony becomes so hot that you can't touch the chair. The sheets were dirty when we arrived, we asked to change. The room was smelly and old. We asked to change the room, but not only the hotel didn't satisfy our request, the Manager's attitude was extremely arrogant and disrespectful. They never ever apologized for the room that wasn't corresponding to the booking description, nor provided a proper cleaning. The breakfast is poor.
Weak wi-fi signal. In short, everything is bad, except poor beautiful fishes that live in a dirty pond.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank DariaA332
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 February 2020 via mobile

All I can say are positive things about this hotel, my wife stayed for 9 nights and i joined her for a week after her first 2 nights.

From the moment I arrived the welcome I recieved from the staff was the warmest I've ever experienced in any hotel or friend/relatives house. They are lovely people and work tirelessly to satisfy all of your needs.

We booked quite a few trips through the hotel and although we may have got it cheaper elsewhere they did seem to be better quality trips.
The ambience in the hotel is perfect and just what I was hoping for. Its quiet, comfy and relaxing.

The town is close by but we used the tuktuks and the hotel make sure of the price before getting in them. They really do look after you.

I will be back with my family.

Thank you for a great holiday.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank jamesas26
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
jaewwa, Front Office Manager at Hula Hula Resort, responded to this reviewResponded 28 February 2020

Dear Value customer Khun.James,

Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. by the way on behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020 via mobile

We stayed here for four nights, and booked the swim up room. The room was spacious, clean and towels / sheets were changed daily. The most impressive thing about this hotel in my view is the service of the staff. From the moment that we arrived and until we left, they could not do enough for us, and made us feel very welcome.
The hotel is a ten minute walk from the main area / beach, which was easily accessible by tuk tuk which cost around 150bht.
I would definitely recommend this hotel.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank Mel_180987
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
jaewwa, Front Office Manager at Hula Hula Resort, responded to this reviewResponded 27 February 2020

Dear Khun.Mel,

Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

Thank you very much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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