My family has been coming here for 8 years now and although from time to time we discuss exchanging for another island, we always decide to come back. The resort is in a perfect location, the pool area is very nice, the beach is beautiful, the ocean water is clean and warm and the units are spacious and quite adequate. We have had to wait an hour or so beyond check-in time to get in to our room, which is aggravating after a long day of travel, and there have been a couple of times when a small appliance was broken or the room didn't have enough towels, but the staff are always very responsive when something is needed. The resort is nothing too elegant or splashy, but our family prefers a more modest low key type of place so it suites us just fine. We always rent a car, so getting around the island and in to Port Lucaya is no problem for us. Otherwise, the shuttle that the resort offers has limited hours but I believe taxis are readily available. Lastly, WIFI is sketchy and only works in certain areas, but the staff are good about refunding if/when there are any issues.
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The apartment was spacious, but beds were old and uncomfortable as of Jan 29, 2016 - They were bringing in new furniture during our stay. New dining room and living room tables.. Some units were getting new bedding. The beach was high tide in the morning for several hours and again after sunset which left no beach for walking. The front desk staff were very vague and not helpful at all. There was little to no WIFI and the 1 office PC was slow and of course the printer was out of ink for printing boarding passes. Hot tub was off most of the time. Gym was under construction the whole time. Because it rained most days we had nothing to do in the area...
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needs some upgrades but for the price it is a great deal . the staff is out standing always ready to help . free shuttle down town , the beach is great and quit . tim and betty stand out when it comes to help . the new vat (tax) hurts I hope it doesn't kill the Island .