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Traveller rating
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All reviews hartford wing dune restaurant champagne and chocolate covered strawberries infinity pool beach staff oceanfront room the general manager grouper beautiful property fitness center free shuttle dinner reservations kids club butler versailles bridgette paradise
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Reviewed 18 July 2021 via mobile

The property is amazing and feels like an oasis from the chaos of Atlantis. Good thing is you still get to enjoy the water park with the kids if you want. The beach is gorgeous and the staff are very attentive without being overbearing. You also don’t feel like people are trawling for tips all the time.

The property is well located to eat out and the shuttle bus saves a fortune. I would like to see a bit more choice for lunch of local food but you can walk to violas if you fancy a change. The gym is well equipped and the Versailles gardens are beautiful. Really enjoyed our stay and was great with a young family

Room tip: Ask for the rooms in the newer buildings as the older builder has lower ceilings
Date of stay: July 2021
Trip type: Travelled with family
Thank joinerclub
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 1 week ago

Dear joinerclub,

On behalf of the entire team, we are happy to hear that you enjoyed your overall stay with us.

We truly understand the need for an escape from all the hassle and bustle and the luxury of having all you want and need at the tip of your fingertips. I am also happy to mention that we are about to roll out new menus very soon.

Looking forward to seeing you in the near future.


Warm regards,

John Conway
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2021

This was our first time to the Bahamas, and this resort, and I'll being going back as soon as I can. The beach is heavenly - perfectly clear blue water, miles of sandy beach. We spent most of our time in the beach chairs, but also enjoyed one day at the main pool. It has glorious views of the beach and ocean as well - no trouble getting chairs any day. The spa was fantastic and the grounds are just gorgeous. We walked through the Versailles Gardens to the Cloisters and the view from our balcony was lush grass, palm trees and that beautiful ocean. Last but not least, the food was amazing - simple, healthy and so delicious. Our favorite was the tuna bowl at Ocean and the grouper at Dune. Oh and don't forget the Martini Bar - best martinis ever!

Date of stay: June 2021
    • Value
    • Sleep Quality
    • Service
Thank I5507OUnicolec
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 14 July 2021

Dear 155070Unicolec,

Thank you for taking the time to provide feedback regarding your recent stay at The Ocean Club, A Four Seasons Resort.

It is always a pleasure to hear of the wonderful experiences and positive review. We are so happy to know that our team has made such an impactful impression!

We look forward to your next visit!

Kind regards,

John Conway
General Manager

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Reviewed 30 June 2021

The Ocean Club was one of the most wonderful resorts we've ever stayed at. If you are looking to relax at a pool overlooking the clear blue/green ocean or enjoy direct and close access to the beach, then this is your dream spot! Their restaurant Dune is incredible, and the staff is amazing. We loved every minute of our time here. They also have direct transportation to and from the Atlantis, and guests of the Ocean Club are allowed at the Atlantis water park (included in cost).

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank melissascobee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 1 week ago

Dear melissascobee,

Thank you for taking the time out to share your experience with us.

We love to know that it was a trip/getaway to remember!

We look forward to seeing you again very soon.


Kind regards,

John Conway
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2021

Beautiful hotel, wonderful beach, nice staff, terrible management.
Inconsistent service, enormous delays in the check in where the Front Desk were casing their tails and not resolving issues made for a rough start

Good food, nice restaurant, inconsistent service

Inconsistent service with room cleaning, restaurant, and especially the front desk is the Achilles heel of this beautiful property. Deserves better management.

Room tip: The rooms all seem to be quite good whether one oversees the ocean or one looks onto the garden in the rear.
Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Woods S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 June 2021 via mobile

We returned for our 3rd stay at the Ocean Club over the past 3 years, and it was another great vacation. Service was always spot on, food was great as usual, and there were never any crowds. We used the main pool daily, and were always able to get a spot even as late as lunchtime. Went to the Versailles pool once, and we were the only guests there, we had it to ourselves. Took the shuttle over to the Atlantis once so the kids could go to the water park (access is included for 4s guests), and they had a great time, but it was packed. We also ate off property at Oh Andros, and the food was excellent, and more of an authentic Bahamian meal. Covid testing was provided free of charge for guests for USA reentry.

Date of stay: June 2021
Trip type: Travelled with family
Thank mstrsgolf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 14 July 2021

Dear mstrsgolf,

We are happy to read that you and your entire family had a wonderful time we us. A appreciate your continued patronage over the years.

As the saying goes “Third Times The Charm”. Can’t wait to see you and the family again soon.

Best,

John Conway
General Manager

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