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All reviews mahogany house lyford cay small hotel property offers appointed rooms short drive hotel guests pool area is view of the ocean asian restaurant room service the entire staff private beach shima gym bahamas island
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3 - 8 of 117 reviews
Reviewed 15 December 2020

We cannot say enough nice things about this property and the people.

James (the GM) and the entire staff (shout out to our buddy Terrence!) worked tirelessly to make sure our stay was as good as possible despite all the COVID-related frustrations. The property is beautiful, the accommodations luxurious, and the on-site features really make your stay.

They went above and beyond to find ways to take care of us while following the government's COVID health protocols, which often was a struggle yet they did their best. When something went wrong, most of the time not even something under their control, they were always there to help us fix it. And they found a way to add that extra little touch that we've found sets apart the truly special properties we've stayed at around the world.

We were hesitant to stay here because of it's location on the west side of the island, away from downtown and many of the activities. That added a little bit of a logistical hurdle, especially with the cost of taxi fares in The Bahamas, but it was absolutely worth it to stay here...we would do it again in a heartbeat (and will the next time we're on the island!)

Thanks again, James & team!

Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
1  Thank Collin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Wyndham, General Manager at The Island House, responded to this reviewResponded 19 April 2021

Thank you so much for the kind words and your continued support. It was a pleasure to meet you and happy to hear we are worth the trip! James Wyndham, General Manager

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Reviewed 5 October 2020

We had a relaxing and wonderful time at the Island House. The manager James and the staff were very accommodating and kind with a smile. So nice to have a view of the ocean, restaurants on premises, and relaxing by the pool with Bahama Mama's. We look forward to staying here again!

Room tip: The ocean view was worth it over the marina view! Bathtub was amazing with the ability to peak & see Bahamas blue waters.
Date of stay: October 2020
    • Location
    • Rooms
    • Service
1  Thank Jen080808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Wyndham, General Manager at The Island House, responded to this reviewResponded 7 October 2020

Dear Jen, we appreciate you sharing such kind words with us. Breathtaking views and the exceptional service of our dedicated team truly make The Island House the perfect escape. We enjoyed your company throughout your stay, and await your return. Bahama Mama's will be flowing!

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Reviewed 29 September 2020

The Island House is an absolutely wonderful place. Where to begin? The staff are simply excellent, some of the most courteous people we have ever met! James, the general
manager, was frequently checking on us and making sure we had everything we needed; he made us feel more like family than hotel guests. Shima, the Asian restaurant, was some of the best food we had ever had. The hotel is wonderfully apportioned and has lovely rooms and villas—all for extremely reasonable rates. The beaches are just a 5 min ride away in the hotel’s own version of a taxi—a Land Rover Defender (very cool touch). Avoid the hustle and “all inclusiveness” of Paradise Island and stay at the Island House. You won’t be disappointed!

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank willpatterson27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Wyndham, General Manager at The Island House, responded to this reviewResponded 7 October 2020

Thank you Will for the glowing review. Happy to hear you enjoyed your vacation and all the amazing amenities that The Island House has to offer. We welcome your return anytime :)

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Reviewed 25 September 2020

“Staff really helpful.. good service.. c/in n c/out really fast.. Room was awesome. Breakfast was great. View was good. Bed was comfortable. Room had everything we needed.
we would love to come back soon!!!

Date of stay: February 2020
Trip type: Travelled with friends
1  Thank imonovam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Wyndham, General Manager at The Island House, responded to this reviewResponded 7 October 2020

We love your comments and thank you dearly for choosing our hotel. It was a pleasure and I look forward to your return.

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Reviewed 11 August 2020

We stayed here ahead of the pandemic and we were very satisfied. Very conveniently located about 15 minutes from the airport. The best part of this hotel is the access to the Old Fort Bay Club private beach. I have stayed at the Ocean club several times and I think the beach at Old Fort Bay is much nicer. The restaurants at the island house are pricey but very good food. We also enjoyed the movie theatre on our stay. The pool at the island house is nice but I would recommend going to the beach as much as possible while staying there but just be sure to arrange the shuttle ahead of time and know the hours it runs in advance. We got stuck at old fort bay for a while after we were not told the shuttle stopped at 5pm, which was before sunset at the time.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
3  Thank mikecX6917ST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Wyndham, General Manager at The Island House, responded to this reviewResponded 7 October 2020

Thank you Mike for taking a moment to review your recent stay at our resort. I am delighted you had such a pleasant holiday with us. We appreciate all feedback shared with us and will definitely share your comments with the team to improve in the areas needed. We hope to welcome you back in the near future.

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