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12 - 17 of 4 216 reviews
Reviewed 18 July 2021

They must be having employee difficulties since the wait for dinner was ridiculously long and breakfast was somewhat better. Don't expect much in the way of Hilton Honor amenities…..we received no upgrades or late check-out as Diamond members.

Date of stay: July 2021
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Review collected in partnership with Hilton Hotels & Resorts
Thank Socrafty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 July 2021

Room smelled of mold. Rust on many fixtures such as lights, shower, tub and sink drains. Wood torn off on floor boards. Swimsuits and towels never dried - just damp the whole time. Room was extremely humid the whole time which made it difficult to sleep. Temperature was set to 65 degrees but still extremely hot in the room. Staff had some issues with communication such as giving us extra towels and toilet paper since we were there for a week but never got them. Also ordered pizza at their restaurant one night and waited for 2 hours but never came to give us our order. I enjoyed the beach and loved the private beach but the quality of the room and maintenance problems I saw was not worth the price I paid for.

Date of stay: July 2021
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank Johnn1330kw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2021

The Staff
The hotel
The Food
The drinks
The experience

AWESOME!!!
I would definitely recommend this hotel to everyone. It’s right on the strip where all the entertainment happens. Please visit the British Colonial Hilton!

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank arikahs709
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2021

This hotel is overpriced given the fact that: there were no towels at the pool at 9:30 am. I waited to get breakfast (10 am) for 30 minutes and 10 more to get a regular menu ( left). My room smelled musty and I requested to have someone spray it. The entire hotel smelled like that! The beach was nice and the water was delightful. About the only redeeming quality! Also, I requested a late checkout and they denied it although the hotel was not full. Terrible service.

Date of stay: July 2021
    • Value
    • Rooms
    • Service
Thank Marlo B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 July 2021 via mobile

First impressions not good - we did the online checkin and selected a room on 4th floor away from downtown. When we got to hotel there was “a problem” with the room we selected, and got moved to 3rd floor facing a standing pool of water and filth, facing downtown. Air conditioner very loud - tried calling front desk and “Guest Service Hotline”, but after trying for 10 minutes with no one picking up had to wait to find someone at front desk to try to fix situation. If you’re here on vacation, this is a pretty grim place to stay - no joy here.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank JohnG94582
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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