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Reviewed 22 October 2018

We visited St. Thomas and Marriott's Frenchmen's Cove one year after Irma. My wife and two friends were coming back for the first time since we had spent a harrowing night at the Cove when Irma hit St. Thomas. When we left all the vegetation was gone, the beach was nothing but rocks, there was a sailboat sitting on the former beach, and there was no food or electricity. Coming back this year was amazing. Unbelievably the island was lush and green again. Most of the shops were open. All the rubble and downed poles and power lines were restored. The beach was back and good as new. And best of all the people were even more friendly and glad to see us. The rooms were all freshly painted and looked new again with some new appliances, as needed. We spent a lovely week here using the beach and enjoying the property will visiting the island.
We were so pleased that St. Thomas had recovered so well. There is more to be done to be sure. Most notebly the airport is completely functional and clean but a major upgrade is still underway. We would encourage anyone who has considered coming back and were detered by fears of hurricane damage to go on down to St. Thomas. You will enjoy it as much as ever.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank E7235WJrichardd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this reviewResponded 26 October 2018

Thank you for your 5-star TripAdvisor review! We are delighted your family enjoyed your stay with us and look forward to seeing you again for more #vacationgreatness

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Reviewed 22 October 2018

Only this part of the large Marriott complex has been restored and is available for use. They are still working on the others but the noise was not bad and did not bother us at all. Our room and 2 private balconies where we could see snorklers, watch the Cat go out on sunset cruises, see the water ferry go from their dock to Charlotte Amalie several times each day, watch cruise ships as they came in to dock for the day, see sea planes take off and more. The best was twice each night to watch the night kayak tour. The kayaks have an acrylic bottom with led lights allowing you to see the fish life in the water. Really cool to see and sometime hear their excitement at what they were seeing.
The resort has several activities taking place on the activity deck near the poo; and beach area. They have a personal shopper who tells you about many of the stores in Charlotte Amalie and she will give you special cards to take to stores to receive a gift. My daughter got a nice charm on a chain at Little Switzerland which is the Tiffany store. They also host a time for some of the stores to bring some of their items to sell and also some local craft people display their craft. There was also a local man selling meat or fish pies. Try them!!! Our 2 BR unit was fine . The king bed was new and great. All units have been rebuilt since the hurricanes so all is clean and new.
Happy hour at the bistro next to the pool is nice. the bartender makes a good drink and they are 2 for 1.

Room tip: All rooms have a water viewl
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JAB43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this reviewResponded 26 October 2018

We are always pleased to read about our guest’s #vacationgreatness on TripAdvisor! Thank you for your review and for making us your home away from home!

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Reviewed 19 October 2018 via mobile

Total relaxation. Beautiful villa. Comfortable beds. Service 2nd to none. The restaurant has good choices and the service and quality of the food was very good. We were in the St. John bldg and had to take 3 elevators to the beach. Not convenient. Beach is very small.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank JCMayo1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this reviewResponded 26 October 2018

We are always pleased to read about our guest’s #vacationgreatness on TripAdvisor! Thank you for your review and for making us your home away from home!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018

Stayed at Cove 2nd week of October in a Villa arrangement with another couple. This setup is almost identical to the Villa arrangement in Marriott Surf Club Aruba but noticeably smaller. The problem with this trip for me was that I was constantly comparing it with Aruba and it came up short every time. During our stay, we had two power outages back to back. Management never told us why or acknowledge this the next day. They could have posted a flyer around the property telling us the situation. Again, it was totally dark. I bought candles the next day at the grocery store in anticipation of another outage.

Pros:

-The pool is nice and has a water slide which brings current in to help circulate the water. Bring a cheap blowup float for pool (they have air hose) and leave it for next guy. Lost and found basket there has some leftover goodies also.

-Restaurant at pool area is very good but limited.

-Weight room is all you need while on vacation.

Cons:

-Beach is undesirable. There is one entry way into the water that somewhat insures you don’t step on rocks etc.

-Lame activity center. They do offer a daily crossword sheet.

-Being on a Mountain requires going from building to building to building to get down to the beach.

-The senior crowd stays here—no hard bodies!

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank joeGov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this reviewResponded 26 October 2018

Thank you for your review and for letting us know about your visit on TripAdvisor. We appreciate your feedback and do apologize the power went out in the area during your time with us. Our team looks forward to seeing you again soon at a Marriott Vacation Club Resort!

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Reviewed 17 October 2018

We stayed in early October. off season. It was quiet, relaxing and beautiful. Our room had an incredible view of the bay and the ships coming into port. The food on the island is expensive and the rum is really cheap. We definitely spent a fair amount of time relaxing on the property. The snorkeling is pretty good right off the beach. The night kayak trip with Ceaser, is highly recommended. Also went scuba diving with the Red Hook Dive Center, only about a 20 minute cab ride. The Frenchmans Cove is a great place to call home while explore and enjoy the islands

Date of stay: October 2018
2  Thank matthewpaoletti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this reviewResponded 26 October 2018

Thank you for choosing Marriott Vacation Club for your vacation! We are happy you enjoyed your time at the resort and do look forward to seeing you again! #vacationgreatness

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