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Traveller rating
663
811
478
254
198
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28 - 33 of 2 404 reviews
Reviewed 13 May 2021

The roosters took some getting used to but were entertaining. The music from the rental hut all day became quite annoying and took away the relaxing feel and sound of the waves. Hotel staff was friendly and customer focused. The restaurant could use some work to achieve this same status. 2 hours for dinner is way too long while on vacation.

Date of stay: May 2021
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Review collected in partnership with this hotel
Thank coulterconnection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2021

Our stay was just one night before we flew home from our 10 day vacation. We stayed at another hotel for 2 nights at the beginning of our trip before our VRBO house was ready. Next time we come back we will stay here for pre-trip and Post-trip extra days.

Date of stay: May 2021
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Review collected in partnership with this hotel
Thank chrisaR3495EC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Kling, Other at Emerald Beach Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to review our property.
We appreciate your business and we are looking forward to see back in the near future.

Emerald Beach Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2021

Property needs renovating but you get all the amenities at a reasonable price. Located on the beach and has a restaurant and bar. The food is about average. There was nothing that I could rave about.
Having access at anytime to the beach was the best part. Staff is friendly. Had issues with our TV not working and they replaced the TV. Overall, it was a good experience

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank Martha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2021

My room is located and not safe to surroundings. Lighting is poor. The room need attention: no shower curtain, no microwave, (posted to have one in the room), amenities are less than what was posted from the website. Restaurant: food is delicious but service is poor and have to wait at least an hour or more to get our food. A 15-20 percent been added to the bill and I have to refused to tip because of customer service.
Hotel is understaff and when called for room service to repair the bathroom (clogged) have to wait 12 hours. It is a party resort and the noise after midnight is loud and uncontrollable.
The view from the room is great but the beach area is dirty and too much trash and not maintain. This is my first time writing a review and I have to do it because of my experience at the resort. Not a good experience for me and my family. I have spent time to planned for this vacation and my expectation for great vacation is less than what I expected.

Room tip: Not recommended to stays at last building at the south side.
Date of stay: May 2021
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Thank 725bena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Kling, Other at Emerald Beach Resort, responded to this reviewResponded 5 weeks ago

Thank you for your review.
During the Covid time things have slowed down due to the fact that we haven't been able to run with a full staff.
We are turning things around with finally filling all of our vacant positions.
We are be back to normal at this time. It's not for a lack of trying, it's been harder than ever.
Emerald Beach Resort Team is looking forward to host you again under normal conditions.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2021

Love the location of this resort with relation to the Airport, very convenient. Beach is beautiful and dining staff was excellent. Had the strip steak and it was not only cooked perfectly but awesome taste as well.

Date of stay: May 2021
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Review collected in partnership with this hotel
Thank johncL75WM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Kling, Other at Emerald Beach Resort, responded to this reviewResponded 5 weeks ago

Thank you kindly for taking the time to review our property.

Emerald Beach Resort Team is looking forward to serve you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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