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All reviews private island water taxi ferry ride toaster oven main island small ferry small island christiansted boardwalk hotel guests gallows bay can't beat the location the beach is very nice mini fridge beach area rental car kitchenette croix
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8 - 13 of 603 reviews
Reviewed 11 June 2021

The hotel is pretty much falling apart. There are cracks in all the buildings, the pool is closed indefinitely, the phones do not work, the door to my balcony would not open, the roof leaked when it rained, and so much more. Some days your room gets cleaned and other days it doesn't. The only good thing was the beach, except that party boats pull on to the beach for hours and blast music so loud your room shakes and you can't relax or sleep.

Room tip: The best views are facing the town across the bay, but that's where the party boats pull on to the beach and blast loud music.
Date of stay: May 2021
1  Thank Kitchenhelp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 June 2021 via mobile

I preface this by saying I'm 70 years old and my husband soon will be, and we've been traveling to islands for 30 years. This hotel was the worst we've ever been to, I am very sorry to say, and it did NOT match the description given online. The excuses were, of course, partly covid related and a hurricane about 6 years ago. The hurricane took out the ONLY restaurant and the water sports rental. The pool was not open, the "water feature" at the entrance was dried up, cracked and an empty beer bottle was there all week. When we arrived, got settled into a room, and went to the beach bar for food at 6:00, we were told the barbecue/smoker was closed but we could take a PICTURE of the menu! You have to take the ferry across to christiansted to find food. The ferry drivers were always there, ride takes only a couple minutes but an inconvenience not to have SOME food available at the hotel. Everything is rundown and we had deep cracks and VERY rusted and pitted railing on balcony with no balcony furniture. The mini fridge froze our food we had gotten on day 2 and when we turned the fridge down, we awoke to flooded floor...no drip pan I guess. The staff was friendly and it's not their fault. I seriously started looking on day 3 if I could change our flights and go home. We stuck it out but, with the ocean still so cold that we didn't snorkel, we spent 2 days in our room, having tired of just sitting on the beach. Had the description of this place been updated to reflect it's current state, we never would've gone.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank sclinky
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 May 2021 via mobile

Cute hotel but, omg! If they put even a tiny bit of effort in towards the upkeep of the property, it would be beautiful. The beach reminded me of a man made beach for some reason. The rooms were old with holes in the walls, a rusted out refrigerator, pillows were like rocks. The view was gorgeous though. No elevators up to the 3rd floor, drink machine out of order, pool out of service. No phones in the room. The view was gorgeous though. You have to pay for a beach awning although you are staying there. The front desk personnel were very nice though. The black man who drives the ferry at night is not pleasant at all. All day time ferry drivers were awesome.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank AtlantaBeachBunny
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 May 2021

My husband and I stayed at the hotel the 1st week of May. This was our 2nd visit. We love the location, friendly staff and the cleanliness of both the rooms and the beach area. We gave it a 4 because the safe was not working and the room telephone did not work either. Since we checked in on a Saturday we're told nothing could be done then. They were aware of issues with some of the safes and said some were waiting for parts. Neither of those issues really affected our stay. The hotel needs a lot of basic, cosmetic repairs that seem to be commented on a lot but not addressed. We will definitely stay there again if we go back to St.Croix. They contacted a driver to take us to airport and also arranged a trip to grocery on Sunday. Again, staff is friendly and helpful, views are amazing, water taxi free and convenient. We had an excellent visit. Hope to come back!

Date of stay: May 2021
Trip type: Travelled as a couple
Thank kbleich2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 May 2021 via mobile

Location, location, location! That is the only thing this place really has going for it...or and the service of the boat/ferry captains. Otherwise, it's just a place to sleep. The amenities (ha!) are lower than basic. Nothing in the room worked--the TV, the phone, the Wi-Fi--nothing except thank goodness for the hot water. The beach and the views are the only thing that lifts this review to 3-stars.

Date of stay: April 2021
Trip type: Travelled with family
Thank NadiaC309
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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