I am astonished over all the rave reviews this place have here, we arrived as a couple on a Thursday afternoon, looking very much forward to 5 days in our Hotel in Paradise.
Now this is NOT a hotel, there are NO services, not even a bar or restaurant, or a minibar in your room, absolutely nothing !
When I asked the people who are occasionally presently in the lobby what this really is, they call it a Condo hotel, that is a gross exaggeration, the only " service " they provide is daily cleaning of your room, so a serviced apartment is a more apt expression, you need to walk off the property for anything you want, food, drinks etc, go to a bar or restaurant, this becomes tiresome, so you need to take a taxi to the supermarket and get stocked up on breakfast, lunch dinner items and some wine and beer, anything !
So being a bit confused about this concept which we are paying 4 figures USD for every day, I saw on the website that there is a concierge in the " hotel ", so I wrote him/her 4 times on our arrival firstname.lastname@example.org, that sounded good and expected our travails would soon be over.
But there is no Concierge at the Venetian, if you send an email to that address it goes ? I don´t know and neither do any of the staff, including the onsite Manager.
So if you are up for independent condo living with zero services available this could be a good, albeit VERY expensive option for you, in all fairness, I asked the Manager to recommend me a Spa on the Island, and she recommended the The Sands, so I booked 2 X 90 minutes facial treatment for the next day, we took a taxi there and had a very good treatment there, only problem came when it was time to pay for this, usd 800 for 2 X 90 min facials !!!! are they insane ?
I have travelled worldwide, and tried Spa services worldwide, and in all my years I have never encountered a Spa service so ridiculously expensive.
Ont he website it is also mentioned that they can arrange for a Chef to come to your " condo " and cook for you, and as we had a big birthday coming up, I thought this would be a romantic way to celebrate that evening.
Now Chef is a large word to use for that service, now the " Chef " arrived, and we agreed on a menu, and she had to be given money to buy the ingredients, a bit unusual, but in line with everything else there, so did that, but this is no Chef by any stretch, it´s a housewife cooking for strangers for money, complete waste of money, what she did in 4 hours I could have done in 1, so don´t fall into that trap.
- Official Description (provided by the hotel):
- The Venetian offers a serene and luxurious condo for a much desired winter holiday escape. Capturing the elegance of oceanfront living and set on the white sand and glistening turquoise sea of Grace Bay Beach, The Venetian captures the best in Caribbean living. From its architecture to design and finishes, The Venetian offers all of the amenities and beauty desired by those seeking the best in our piece of paradise. ... more less
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