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“Happy Hour Stop”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #88 of 311 Restaurants in Grand Cayman
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Bar Scene, Groups
Dining options: After-hours, Lunch, Dinner, Reservations
Reviewed 20 November 2017

We stopped in this water front, 2nd level Hard Rock Café for a couple of drinks and some rest after shopping in the area. Staff was exceptionally friendly and attentive. The view of the bay is amazing.

Thank FredBruen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 November 2017

Thanks for taking the time to comment on amazing staff and view.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 429 reviews

Reviewed 11 November 2017

Wonderful spot for a shopping break. The friendly staff and wonderful service makes the dinning experience. The food and the drinks can’t be beat! It’s a must stop if on a cruise or staying on the island.

Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 November 2017

Tina S
Thanks for the great feedback and compliments. Hope you were able to enjoy our National Pirates Week activities in the harbour also during your visit.

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Reviewed 10 November 2017

Fantastic Hard Rock Cafe with much needed "Westernised" food and drinks. Quick, efficient service, good food & retail store downstairs.

Thank ChristinaMCGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 11 November 2017

Glad you felt welcomed with Hard Rock's famous food, drinks and service.

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Reviewed 7 November 2017

We had only 6 hours to spend in the island and after a little beach time, and some walking, we wanted to go to the known Hard Rock Cafe. Amazing custumer service, food and some souvenir shops.

A must go to all turist that enjoy HRC

    • Value
    • Service
    • Food
Thank 52luisD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 9 November 2017

52luisD,

Thanks for passing on the great review and I hope you enjoyed our wonderful view also.

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Reviewed 1 November 2017 via mobile

We have travelled all over the world and eaten at many places on “Island Time”. This was not the issue. The bartender was extremely rude and unfriendly. We had planned to eat and have drinks for a while and just enjoy the harbour BUT service was SO BAD we left after one drink. These people totally bank on forced gratuity and do not care about providing any type of service. We went up the street to Guy Harvey’s and it was fantastic. Trust me, I never write reviews- it was really that bad.

Thank jhultman2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 November 2017

On behalf of all of us here at Hard Rock, our sincerest apologies for your bad experience with us on Wednesday. We pride ourselves in being upbeat and having a great attitude with each Guest and obviously we didn't deliver with you. We will review at our morning staff meeting and if you would like to give me more details so we can learn from this experience, please feel free to email me at tim@hrccaymanislands.com.

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