We had a family holiday there and it was just ok, there were staff that were trying to over charge us for washing clothes which was just a con for them to make more money from us, my housemaid (Elaine) was excellent but there was a lady who attended my mums room that went missing most of the day and did not want to clean my mothers room or even cook. She had a bad attitude and just made my mum feel uncomfortable most of her trip. If you want to use the barbecue you might have to pay for the coal if you use it more than once.
They could invest in parasols for the pool side there is only the gazebo for shelter, also they could invest in new cushions for the sun-beds they are left out all night and left to get soaking wet for guest to use the next day.
They could also cut back the hedges along the path its a bit of a jungle. The downstairs living area could have A/C rather than just ceiling fans it get very hot.
The guest could benefit from CLEAR instructions to what is included in the price and not have staff make it up. Also the staff could be more professional and not question the guest and be noisy they can be friendly without begin too inquisitive. More
- Free Wifi
- Free Parking