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2 - 7 of 154 reviews
Reviewed 9 January 2017

We enjoyed our stay here. Staff was friendly, just up the street from the center of town. Very quick little drive. When we where there half the location was condo, and other half hotel so a mixed bag of people.

Stayed: March 2016
Thank Aaron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2016 via mobile

If you are considering booking this hotel I would really recommend looking elsewhere.

It's not really a hotel, the front desk is housed in a separate building to the rooms, which is only open mon - sat, from 8.30am to 8.30pm. This is the only building that has wifi, so no internet access in the room at all.

When we arrived, after a delayed flight, we were outside the operational hours of reception and had a number to call for someone to drive to the hotel and give us access and a controller to switch the air conditioning on. What she didn't tell us was that there was no running water, we had to call her back after we discovered this gem. We were told there was a water problem on the island and it would be back on at some point the following day. We since discovered this is not true, and it was a regional problem that Saint francois suffers from. Quite why there hasn't been an investment in a water tank if this is a recurrent problem I don't know. Having said that there's very little investment shown in the property at all.

The room was very, very tired. Decor and furnishings had random stains, burns marks, chipped tiles, holes in the wall. The bed was like sleeping on a rock, and the pillows were equally stone like. We had booked a studio for two adults and a child and our five year old daughter with us who was apparently supposed to sleep on the couch. A spare duvet was provided if you hunted for it, replete with cigarette burns, but no sheets, no duvet cover and wait it's Saturday night, so you can't complain to anyone until Monday, and you're checking out on Tuesday.

In the interests of being fair, the pool area is nice with a huge pool, and the gardens are well maintained. There are however no pool attendants so be prepared to take your own pool towels.

There is no daily housekeeping, nowhere to put your rubbish, or get replacement rubbish bags etc.

And for our third night we were really delighted to come back from a days sightseeing, looking forward to a shower and feeling refreshed, to find the water was off, again. So another night of a family of three, sharing a studio, where you cannot flush the toilet because they don't even provide you with bottled water to top up the cistern manually, or actually even apologise for failing to meet any basic standard of hygiene. The water was still off the following day at 11am when we checked out so it's anyone's guess how long the remaining guests have waited to indulge in the luxury of a shower and the ability to flush their toilet.

This was an off the hoof, last minute long weekend away for us, and frankly, due to this hotel, we are really wishing we just hadn't bothered.

Stayed: August 2016, travelled with family
3  Thank Escape299283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

From the documents available at the La Plantation it was clear that it wasn't really used to a lot of non-french speaking guests ... but as it turned out during our 1 week stay it wasn't a problem. Staff was friendly and making an effort in trying to understand and make themselves understood.
From a friend living in Guadeloupe we were told that La Plantation had been a 5 star place some years back, but apparently hasn't put the money into keeping the level, so now it's 'only' a 4 star place ... but a pretty decent one. However, in spite of some areas of fine-tuning we had a very nice time there, as we really valued some of its key strenghts : a beautiful pool, quiet location and free access to a tennis court & mini golf.
So a good place to start your Guadeloupe exploration from ...

  • Stayed: February 2013, travelled with family
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8  Thank Aguaquilmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

My husband and I had a very pleasant time in this hotel. We chose it for our honeymoon and it could not have been better. We are rather surprised of the previous negative comments concerning this hotel, as we did not have any trouble in here. All the staff was very congenial with us and helpful, they gave us good advices concerning our trip. We particularly enjoyed the spa and the massages. The room was large and clean. So was the bathroom. We are planning to come back to Guadeloupe and we'll probably choose La Plantation again. We also recommended this hotel to our friends for their next holidays.

Room Tip: We could see the swimming-pool from the window of our room, which was very pleasant.
  • Stayed: November 2012, travelled as a couple
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2  Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2010

I chose to believe the positive reviews and to ignore the negative ones, boy was I wrong! We arrived to a bath that had a filthy ring around it. I asked for it to be cleaned, and it was not until my third call on our second day that it was cleaned. There were rats in our air vent, the noise was really awful of the rats rummaging around in the air vent. We were moved to another room after I complained about the rats. I was offered bribes by two separate people. For an all inclusive package, the only decent food was available on a payment basis. The all inclusive food was revolting. The service was very poor at the inside bar, the beach bar was not bad. I have been to Club Med before which is also a 4 star resort and you cannot compare. La Plantation should be 2 star max.

  • Stayed: June 2010, travelled with family
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8  Thank mariJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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