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Reviewed 14 June 2016

Very friendly and so hard working, nothing to much trouble and they joined in with almost everythin.
Made Aqua class fun too.
Would definately return to this hotel in the future. The rooms are very clean, tidy and the beds are very comfortable.

  • Stayed: May 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank jukiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioZaratePUJ, General Manager at Royalton Punta Cana Resort & Casino, responded to this reviewResponded 15 June 2016

Dear jukiek;

Receive an exclusive regard from Royalton Punta Cana,

On behalf of myself and all the staff of the Royalton Punta Cana, I would like to thank you for having chosen us for your stay in Punta Cana.

We are glad for your mention to our Activities Team.

We will be more than honored to receive you for another great stay at Royalton Punta Cana.

Kind regards,

Mauricio Zárate
General Manager
Royalton Punta Cana & Memories Splash

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016 via mobile

If you need your hair done while staying at the Royalton, please go see Sonia. She did a great job for me, my hair was perfect. Delsy did a great job on my massage too. All you needs will be met and you will walk away feeling great!

Stayed: June 2016, travelled with family
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioZaratePUJ, General Manager at Royalton Punta Cana Resort & Casino, responded to this reviewResponded 15 June 2016

Dear Kim L;

Receive an exclusive regard from Royalton Punta Cana,

We do really appreciate your preference in our Royalton Punta Cana as your destination for your last vacation and for your positive feedback on TripAdvisor.

Thank you for the special recognition to Delsy and Sonia from our Royal Spa.

We will be more than honored to receive you for another great stay at Royalton Punta Cana.

Kind regards,

Mauricio Zárate
General Manager
Royalton Punta Cana & Memories Splash

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016

My trip was amazing. I used the above title as my catchphrase for the week I was there. The staff and their services were beyond par, and there were many things to do. Like every other resort there are small things they can improve on, but overall it was beautiful.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank jdtbishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioZaratePUJ, General Manager at Royalton Punta Cana Resort & Casino, responded to this reviewResponded 15 June 2016

Dear jdtbishop;

Receive an exclusive regard from Royalton Punta Cana,

Our principal objective is to make an unforgettable experience the vacation of our visitors and we are so glad to know that you really enjoyed your stay at Royalton Punta Cana.

We will be more than honored to receive you for another great stay at Royalton Punta Cana.

Kind regards,

Mauricio Zárate
General Manager
Royalton Punta Cana & Memories Splash

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016

From the time you walk in you are in paradise! Beautiful grounds, amazing rooms, excellent room service. Anything you want, they make possible. The entertainment, bar & pool staff are by far the best! Make sure you find Lenny & Salvador at the pool bar...they are great guys! The entertainment staff was outstanding...Coco & Johnny Bravo made the day so much fun! Staff went above and beyond!! Drinks were strong and music was great! Make sure you go over to Memories and try the Italian restaurant, it's fabulous! Overall I was completely amazed at how nice and friendly the staff was. It was a great experience to leave the US and see such happy beautiful people. Thank you, Royalton.

  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Service
Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioZaratePUJ, General Manager at Royalton Punta Cana Resort & Casino, responded to this reviewResponded 15 June 2016

Dear Kimberly B;

Receive an exclusive regards from Royalton Punta Cana,

I would like to thank you for selecting Royalton Punta Cana for your holidays, as well for taking the time to share your impressions on Tripadvisor.

We are really glad to hear your positive comments about your last experience with us.

We do hope you visit us again; we will be very pleased to welcome you at Royalton Punta Cana.

Kind regards.

Mauricio Zárate
General Manager
Royalton Punta Cana & Memories Splash

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016

This resort was like being in paradise. It was clean and the staff was so friendly. The view from our room, even though it was not ocean front was still beautiful. The food was fantastic. I would highly recommend this place to everyone!

  • Stayed: June 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank leahmariel2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauricioZaratePUJ, General Manager at Royalton Punta Cana Resort & Casino, responded to this reviewResponded 15 June 2016

Dear leahmariel2016;

Receive an exclusive regard from Royalton Punta Cana,

We are more than honored to give you the thanks for your preference in our Royalton Punta Cana for your last holidays and for taken the time to send us your impressions.

We will be more than honored to receive you for another great stay at Royalton Punta Cana.

Kind regards,

Mauricio Zárate
General Manager
Royalton Punta Cana & Memories Splash

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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