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All reviews royal club first club seafood restaurant level restaurant sandra steba the palm buffet lobby bar guest services all inclusive resort breakfast and lunch dinner reservations specialty restaurants nightly entertainment top shelf make reservations great vacation family vacation
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Reviewed 28 February 2021

Beautiful beaches and pool area. Great location. Shopping across the street. Dinner Reservations were made for us which were nice( No decisions to be made on vacay). Food was good. Pool bar alcohol was unacceptable! Unable to use beach bar! Lobby bar was out of vodka and tequila and we needed to wait for it to be delivered!

Date of stay: February 2021
    • Location
    • Cleanliness
    • Service
Thank O6352WJdianet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurelia Croes, Owner at Barcelo Aruba, responded to this reviewResponded 1 March 2021

Dear O6352WJdianet,
We would like to thank you for your preference in selecting our Barceló Aruba hotel for your holidays in Aruba, as well as for taking the time to tell us about your recent experience among us.

Please be assured your comments regarding the lack of vodka and tequila in the bar has been discussed with our F & B Department so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion.

Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Kind regards,
Barceló Aruba Team



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

The trip was beautiful. The hotel was very nice the staff was so kind to us. The open bar was my favorite. The beach is literally on the resort and all the water activities are there.The activities were fairly cheap. The hotel food wasnt as good as i hoped but there were many restaurants walking distance from the hotel so it was fine.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank jaidaleee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurelia Croes, Owner at Barcelo Aruba, responded to this reviewResponded 1 March 2021

Dear jaidalee,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.

We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

We regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests.

Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Kind regards,
Barceló Aruba Team

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Reviewed 27 February 2021 via mobile

We had a great time in Aruba and staying at the Barcelo made our trip even more special. The resort is beautiful and the staff was always warm and friendly. From the time we checked in to check out. Want to thank Jenny from the front desk, Natasha, concierge, Angela at the pool bar, Sabena and Edgard who are awesome servers. Last end certainly not least Idris and Doris from the lounge.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank damionj907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurelia Croes, Owner at Barcelo Aruba, responded to this reviewResponded 1 March 2021

Dear damionj907,

Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.

Kind regards,
Barceló Aruba Team

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Reviewed 27 February 2021

Amazing vacation. Great service with a smile everywhere - lobby, restaurants, bars. We felt very safe with Covid protocols. Every restaurant and hallways were pristine. Beach is gorgeous, with lots of shaded areas and privacy. Were able to get our FitToFly Covid test within 10 mins of arrival to their testing location which is an easy walk (with kids!) and be back on the beach. If you are thinking of cancelling because of Covid concerns, do NOT cancel - you will have an amaing time

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank olechkamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariangelica Caceres, Other at Barcelo Aruba, responded to this reviewResponded 27 February 2021

Dear olechkamd,

We would like to thank you for your preference in selecting our Barceló Aruba hotel for your holidays, as well as for taking the time to tell us about your recent experience among us.

We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

Moreover, we are grateful for your highlights on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. We also appreciate your comment regarding our health and safety protocols.

Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Kind regards,

Barceló Aruba Team

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Reviewed 27 February 2021

Amazing food!! Royal Club is a must!! George and Rodell best service ever! We really enjoyed our stay! Very accommodating, fun, safe and secure. Post COVID this is the place to visit for sure! Shoutout to ALLAN FLORES you made our stay unforgettable thank you we party like rockstar because of you . Last but not least Miss Sandra you rock !

Date of stay: February 2021
Trip type: Travelled with friends
Thank Dezmarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariangelica Caceres, Other at Barcelo Aruba, responded to this reviewResponded 27 February 2021

Dear Dezmarr,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your expectations.

It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.

We also thank you for highlighting our health and safety measures. Our guests and staff members' safety is our top priority.

Last but not least, we appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Kind regards,

Barceló Aruba Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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