First off Tropicana got us out of a pickle. Bad booking inland, stayed across the street 2 nights then Tropicana got us in 5 nights quickly. We checked in and Karen (nice) got us to listen to the time share sell. It was supposed to be 1/1/2 hours, from 9-10:30. We checked in 15 minutes early and got started. At 10:25 we agreed it wouldn't work. We were involved in a presentation over 1.5 hours and were not given what was promised. We are also getting blocked from telling our side of the story so far. We did not receive our $300 vacation voucher. We tried 6 times at the counter and they played dumb. Do NOT listen to the time share pitch, YOU will get scammed! Please send me an email for more info if you are interested.