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Reviewed 22 September 2018

Jumby Bay is a dream hotel and island. My wife and I were fortunate enough to celebrate our honeymoon at Jumby Bay in June and could not have asked for a better experience and destination.

The staff and service of Jumby Bay is what sets the hotel apart from many of the top hotel we have stayed at in the past. Each member of the Jumby Bay team is genuine and caring, going out of their way to make sure that your vacation is the best it possible can be. We truly enjoyed developing relationships with the staff and looked forward to our daily chats with everyone.

The villa we stayed in was fantastic, and met our every need. It was luxurious, but not over the top and extremely comfortable. The outdoor showers were a nice touch.

The food options and quality were some of the best we have had at top quality hotels, particularly considering it was all-inclusive. I highly recommend multiple meals at the Estate.

In regards to the beauty of the island, the pictures do not do it justice. Combined with the privacy of the island, it is a tough destination to beat.

We look forward to celebrating many anniversaries at Jumby Bay. Thank you for everything.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Service
3  Thank MarcusL22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

We’ve stayed in boutique hotels, but this is a boutique island. Recommended to us by friends of friends who own a home there, this place is a serene paradise. Greeted at the airport, whisked through customs, we were on the island in no time, greeted with our favorite drinks both at the bar, and in the room (full bottles of the ingredients of our favorites). We stayed in a beachside suite, we used the bikes daily and visited our sheep and chicken friends on the way to the beach. WiFi was everywhere, the beach was clean and full of starfish. The staff came around with treats like fresh-squeezed watermelon juice or ice cream sandwiches or ceviche. Each set of chairs had a little table so you could eat comfortably. You are given a tote bag and if you need anything, all you need to do is ask.

Barbecues were held two nights, once on the beach and once at the pool. The rest of the evenings, we ate at the estate house or at the other restaurant. Food was good and healthy options were offered.

We usually prefer adults-only resorts, however, the children who were at the resort were well-behaved. This isn’t the kind of place where children are intruding upon others.

This is a special place. You are treated very well. We hope to return.

Date of stay: June 2018
Thank FuninPhx71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2018

We took our annual family vacation this year and visited Jumby Bay. We where treated just like royalty. Everyone is very,very friendly. They go way above and beyond to make you feel welcomed.The beaches are world class. The highlight of the beach was when they come around with snacks and drinks.Water sports have everything and they take there time with you. Food and drinks are World class
If you visit say hello to Caroline,Genny and Alex.
On a side note we had a family emergency while staying on the island. Alex came with us to the hospital and stayed with us until we left at 2am. WOW! I can not say enough great things about this place but I do promise you it is well worth the money and you really do feel that you are in an episode of Fantasy Island ( I think I saw Mr York)

Date of stay: August 2018
3  Thank tom p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jumby_Bay_Island, Manager at Jumby Bay Island - an Oetker Collection Hotel, responded to this reviewResponded 11 September 2018

Dear Tom P,

Thank you for the amazing review of our private island paradise! We are ecstatic to hear you and your family chose to visit and were able to enjoy all that Jumby Bay Island has to offer! We are so glad to hear that you enjoyed our beach treats and service. Thank you for your kind words with regards to our team, they strive to deliver excellent service and genuine care for all of our guests. We hope to welcome you back to Jumby Bay in the very near future!

Tropical Regards,
Jumby Bay Island Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018

We stayed at jumby bay resort for a week in celebration of our 25th anniversary. Even though the resort was booked it felt as though we had the entire facilities and beach to ourselves. Other families, couples and vacationers were around, but never waited at any restaurants, always could get immediate assistance with water sports activities, easily acquired beach cabanas, our room was always made up when we were out and no matter where we went we could get assistance and they knew our names (impressive!).
I have travelled all over the world, including top destinations in Asia, and never had service this good. What made it even better was to share this experience with my wife. First class - all the way. Now for the highlights...
We arranged an in-room couples massage upon arrival and I'm not one to typically get a massage. Do it! I can't tell you how fast this shifted us from high intensity career people to mellowed carefree "kids" in about two hours (set the pace for the entire vacation). Seriously, we went from being 50 to college sweethearts again; it was like discovering the "fountain of youth!" So, you see Ponce de Leon had the right idea, but wrong location.
But wait there's more, so my wife and I head to dinner and the food is also amazing. We literally ate lobster, in different preparations, for breakfast, lunch and dinner everyday of our vacation. One night, we arranged to have a private dinner on the beach and another a private dinner at the estate house, each with lobster of course. These chefs are amazing, and if they don't have Michelin stars, they had better be awarded with them (on par with Alain Ducasse restaurants in Paris).
But wait there's more, so the island is equally incredible. We would walk around at night and no one else on the beach, very safe and quiet. The water was emerald green and clear to where you could see the reefs 20 feet below the water with no problem. On one of the snorkeling trips, i think it was Bird Island, it was as you were swimming inside of a salt water aquarium there were so many variety of fish and sea life. Amazing! The beaches were manicured and had that soft sand. While we were there, the resort was undergoing a renovation, but never really disrupted us as they worked around guest schedules (never saw the construction people or heard any noise). Gotta say, every time we walked on the beach or went by one of the bars we ordered another round of frozen rum drinks (nice touch!, stayed cool). One day we visited, Antigua and returned back to the Ferry Dock an hour before the scheduled departure back to the resort. Instead of having to wait, the ferry Captain had heard we were there and came early to pick us up (we were back for dinner in 10 minutes). Wow! That's service.
Since it was our 25th Anniversary, the resort staff, unarranged by us, surprised us one evening with a complete rose petal and candlelit room turndown. The Romantic touches (wink) were everywhere.
I could keep writing a dissertation about how impressed we were with Jumby Bay and well above the other many amazing international adventures we've had in our lifetime, but I will end with the simple note. We plan to return, with our entire family and for many more years to come. This was the first visit but certainly not the last. Thank you, Jumby Bay!

Date of stay: August 2018
6  Thank RayK_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jumby_Bay_Island, Manager at Jumby Bay Island - an Oetker Collection Hotel, responded to this reviewResponded 11 September 2018

Dear RayK_family

Congratulations on your 25th anniversary and thank you for choosing to celebrate this landmark occasion with us on Jumby Bay Island! We are so happy to hear that you and your wife had a fantastic time on our private island and we are grateful for the amazing review! Thank you for all your kind comments. We are especially delighted to hear that our team was able to make your anniversary stay extra special and carefree! We can’t wait to welcome you and your entire family for your next amazing Jumby Bay holiday!

Tropical Regards,
Jumby Bay Island Management

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Reviewed 19 August 2018 via mobile

Our fourth family trip to Jumby. Obviously we love the place. This year we stayed at Morning Glory. Sharon, Rhonda and the rest of the staff were helpful and attentive. Felt like the island staff was even friendlier than years past. Dino at the veranda bar so so fun to talk to. Lorenz, Frank, Randy and Imran were great at getting us organized for fun water sports. We had a wonderful meal at the Estate House. You need to make a reservation as soon as you can because it does book up.

Date of stay: July 2018
Trip type: Travelled with family
2  Thank AuntieMRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jumby_Bay_Island, Manager at Jumby Bay Island - an Oetker Collection Hotel, responded to this reviewResponded 11 September 2018

Dear AuntieMRA,

Many thanks for your fantastic review of Jumby Bay and our team! We are thrilled to hear you had another amazing vacation on our private island paradise! We will be sure to pass on your kind words to all the mentioned; Sharon, Rhonda, Dino, Lorenz, Frank, Randy and Imran. We look forward to welcoming you back for another Jumby Bay holiday!

Sunny Regards,
Jumby Bay Island Management

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