My friends and I have come here twice now and both times the customer service has been awful! Popcorn was quite literally thrown over us on our first visit and it just got even worse the second time! We were told that it was an extra £1.50 for 3D which we assumed was the price for the glasses. The cashier could clearly see that we did not realise that it would be in 3D and yet failed to tell us that it would be an extra £1 for the glasses after we’d gone through the process of all 5 of us paying separately. She was more than willing to just let us walk in to the screen with no glasses to be able to see it after she’d repeatedly heard us say to each other ‘where do we get the glasses from?’ We really like Vue Cinemas but we will most definitely not be coming back to this one!!
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