Working at the Kew herbarium my colleagues and I popped out for a bite of lunch. Lovely setting, clean pub, nice decor, good menu choice - all sounded promising.
However we waited an extremely long time for 2 burgers and a hot pork roll and the pub was virtually empty. After about 30 minutes my colleague enquired. They'd check. No one got back to us. Maybe 15 mins later 1 meal arrived and we were assured that the other 2 were on their way. 10 minutes later after watch my colleague eat a d trying desperately not to steal his chips I enquired at the bar - the food shouldn't have gone to us, it was the correct meal but not from our order. So we waited and eventually the other meals arrived, without the rosemary mayo but I was so hungry I didn't complain. Wasted a lot of precious work time at the herbarium. Staff didn't seem particularly worried by whatever mistake had been made. Disappointed. Will go to the Botanist next time.
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