We recently stayed in a Family Suite in the new Family Paradise wing of the resort. We also stayed on a Scoopon package, on check in we were given all relevant vouchers etc for the deal. However, at check in I was a little disappointed with the lack of interest and/or friendliness shown to us by the reception staff, which we don't usually find with people in Bali.
The room itself was decorated to a high standard, however the finishing of painting has already started to chip away and off the walls in the bathrooms, considering this wing is still very new we found this odd.
Across the road there are a few great restaurants, massage places and where you can also get laundry done. This was handy as we did not take the "all inclusive option". Food in general at the resort was average to good. The italian restaurant was by far the best we tried, with the Rama Stage banquets were "ok". I would like to pay special note however to both Ray and Sri in the family wing restaurant, their friendly smile and efficient service was great and they should be commended for this.
In all we enjoyed the resort and was a good option with our kids aged 12 and 7 but not sure we would return.More
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