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nngxek188890
Bizana, South Africa

Nice stay

4.0 of 5 bubblesReviewed 01 Aug 2024
I had a nice stay at the hotel. I was disappointed to not have a balcony nor a couch to relax on, nonetheless my room was nice, clean and warm. I love the dam nearby. I wished my stay was longer.
Date of stay: July 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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          Reviews (791)
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          4 - 9 of 791 reviews
          Reviewed 18 July 2024

          A fair place to stay and relax. Good food and excellent service from staff. I would recommend it for people who want to relax for a longer stay.

          Date of stay: July 2024
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Review collected in partnership with this hotel
          Thank ibulan856500
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 18 July 2024

          The place is beautiful and massive. An entire weekend spent there is definitely no waste. Rooms clean, staff friendly and breakfast is delicious- a buffet😀. Oh and the spa experience is awesome.

          Date of stay: July 2024
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Review collected in partnership with this hotel
          Thank siya2024
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 16 July 2024

          I had a great time at San Lameer Resort Hotel and Spar.
          Every member of the staff (from the reception to the dining hall) was so welcoming and very friendly.
          Their rooms are squeaky clean with white unstained linen. The rooms are modern with a washing basin in the lounge area and not in the toilet or in the bathroom (I like that!). Their floors are covered with a wooden tile like tiles, very beautiful and clean. In each room there is a 5L of fresh still water for one to drink or for tea. You don't draw water from the sink. I don't even want to mention the view around the hotel area. It's awesome! The Manager (Amanda) was so friendly, very kind and she was always there when we (My team of authors and I) needed some help.

          Date of stay: July 2024
          • Trip type: Travelled on business
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Review collected in partnership with this hotel
          Thank faith625
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 8 July 2024

          No spare Blanket was offered wgen asked, I was told they dont have a spare one, tea bags also, providing 1 6 roses and 1 Rooibos yet its a room for 2 people...

          Date of stay: July 2024
            • Value
            • Location
            • Sleep Quality
            • Rooms
            • Cleanliness
            • Service
          Review collected in partnership with this hotel
          Thank astroin9
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          San Lameer Hotel Reviews, Guest Services / Front Office at San Lameer Resort Hotel & Spa, responded to this reviewResponded 10 July 2024

          Dear Astro

          Thank you for taking the time to complete the survey about your stay at San Lameer Resort Hotel & Spa, this contributes tremendously in ensuring we continually strive for service excellence. We always appreciate hearing feedback about the experience that we provide and rest assured your scores and comments are duly noted.

          We hope to see you at San Lameer Resort Hotel & Spa again soon!

          Kind regards,

          Anisha Mambudzi
          Deputy General Manager

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 24 June 2024

          i would not recommend visiting this resort - we were denied access ater travelling for two hours with a baby. management lacks any and all sense of compassion or service. i have yet to recieve the rules and regulations that should have been presented on booking the resort. i will be writing to the tourism board and CPA.

          Date of stay: June 2024
            • Value
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            • Cleanliness
            • Service
          Review collected in partnership with this hotel
          Thank creeson
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          San Lameer Hotel Reviews, Guest Services / Front Office at San Lameer Resort Hotel & Spa, responded to this reviewResponded 26 June 2024

          Dear Creeson

          Thank you for taking the time to share your feedback. We regret the inconvenience you experienced during your recent visit. As per the Estate policy, access requires you to have a valid car disc as well as valid licence for security reasons.

          To ensure you were not inconvenienced further, we offered a shuttle service to bring you to the hotel to accommodate your visit. We apologise if this solution did not meet your expectations.

          Your comments are valuable to us, and we will use them to improve our communication and service.

          Warm Regards
          Anisha Mambudzi
          Deputy General Manager

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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