The view was great of both the Gulf and Santa Rosa Sound. The best part is this is the last development along the beach to the National Gulf Shores park and Navarre, so it is quiet and peaceful and the beach is not jammed with people or boats. Great restaurants are just 10-15 minutes away and there is a Starbucks on property. You can do rentals there at the resort. The room had 3 good sized bedrooms and baths. Would definitely rent again at this location.
An amazing property. The condo was spacious and beautiful. The wrap around deck offered amazing sunrises, and beautiful ocean views.
The property offered many, many amenities. The employees were beyond friendly and helpful.
We arrived June 11th and our stay was through the 15th. We had a terrible check-in process that took over 30 minutes. Portofino staff did not have any of our information in their system for a rental or an owner named Donna Printiss. Emerald Coast was contacted and we received inaccurate condo information. We were placed in our condo that was a different number that was given in tower 5. The condo had great views, but was not worth the money we paid just for the views. The beds were very uncomfortable and squeaky and the amenities included were not to the satisfactory it should have been. Also, there was a broken chair to the dining set on the balcony and the electric grill was filthy. Whoever the cleaning service used was also unsatisfactory. The worst part of all is a church camp from Houston, TX was present the entire time. There were close to 3,000 kids. Basically, our condo was overruled by kids and we had to revolve around their "off time" schedules from 12.30 to 4:00 to enjoy anything the resort offered.... even our pool. They would push every button in the elevator and keep elevators unavailable for up to 15 minutes at a time. Plus, they would stay up late running through the towers and also moving furniture in the early morning hours. It was not a good stay. I am not sure if we will ever return. We were told by Portofino Management that all owners were notified of this specific week for the church camp.... If we would have known it was that week I can assure we would not have gone that week. The owner and this rental agency should have notified.....other inconveniences could have been overlooked. This was just the icing on the cake. Not pleased at all due to specific circumstances.