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“Awesome beach location”
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Very good
5 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 4 Bathrooms, Sleeps 8
Pensacola Beach, Florida

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
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English first
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English first
Bonnie G
Manchester, Tennessee
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Awesome beach location”
Reviewed 4 September 2017 for a stay in September 2017
1
person found this review helpful

The view was great of both the Gulf and Santa Rosa Sound. The best part is this is the last development along the beach to the National Gulf Shores park and Navarre, so it is quiet and peaceful and the beach is not jammed with people or boats. Great restaurants are just 10-15 minutes away and there is a Starbucks on property. You can do rentals there at the resort. The room had 3 good sized bedrooms and baths. Would definitely rent again at this location.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 for a stay in August 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
dawnasout...
Ozark, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Rental”
Reviewed 16 August 2017 for a stay in August 2017
1
person found this review helpful

An amazing property. The condo was spacious and beautiful. The wrap around deck offered amazing sunrises, and beautiful ocean views.
The property offered many, many amenities. The employees were beyond friendly and helpful.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Sep 2017
Thank you for booking with Emerald Coast Getaways. We are so happy you enjoyed your stay here on Pensacola Beach with us. We hope to help you again with your next vacation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anthony M
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Never go to Portofino Island Resort in June!”
Reviewed 21 June 2017 for a stay in June 2017
5
people found this review helpful

We arrived June 11th and our stay was through the 15th. We had a terrible check-in process that took over 30 minutes. Portofino staff did not have any of our information in their system for a rental or an owner named Donna Printiss. Emerald Coast was contacted and we received inaccurate condo information. We were placed in our condo that was a different number that was given in tower 5. The condo had great views, but was not worth the money we paid just for the views. The beds were very uncomfortable and squeaky and the amenities included were not to the satisfactory it should have been. Also, there was a broken chair to the dining set on the balcony and the electric grill was filthy. Whoever the cleaning service used was also unsatisfactory. The worst part of all is a church camp from Houston, TX was present the entire time. There were close to 3,000 kids. Basically, our condo was overruled by kids and we had to revolve around their "off time" schedules from 12.30 to 4:00 to enjoy anything the resort offered.... even our pool. They would push every button in the elevator and keep elevators unavailable for up to 15 minutes at a time. Plus, they would stay up late running through the towers and also moving furniture in the early morning hours. It was not a good stay. I am not sure if we will ever return. We were told by Portofino Management that all owners were notified of this specific week for the church camp.... If we would have known it was that week I can assure we would not have gone that week. The owner and this rental agency should have notified.....other inconveniences could have been overlooked. This was just the icing on the cake. Not pleased at all due to specific circumstances.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jul 2017
We are very sorry of your experience with your vacation. Unfortunately we Emerald Coast Getaways were not notified of the church group that would be at Portofino during this time. As for the bad check in at Portofino's front desk that was all on them. We had all of the information sent to their HOA days prior to your arrival and their HOA failed to get it to their front desk staff for your check in date. Please next time you rent with someone if you find something wrong with the unit please notify the rental company right away so they can address any issue, maintenance, cleaning ect, with the appropriate people so this doesn't happen again. Thank you for booking with us, hopefully your next vacation will be better. Emerald Coast Getaways
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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