Excellent meal and table service but alas hotel customer service was poor. After a journey, on a very hot day, there were no glasses or cups in room despite bottles of water and tea/coffee available, no details on how to contact reception so had to phone via mobile on outside number to hotel reception and was promised they would get cups etc. to room but after an hour still no cups delivered so had to walk 100 yards or so to hotel where given tray with 2 cups and 2 glasses to carry back to room.
Not the sort of customer service one would expect in any hotel or travel accommodation let alone one which says it is a country house hotel. Not even an apology was offered.More
- Free Wifi
- Free parking