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All reviews kyobashi station business park covered walkway west exit la soeur art deco jr line the loop walking distance business area family mart easy access minute walk breakfast buffet kansai airport quiet at night the ground floor
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Reviewed 21 June 2018 via mobile

Very nice . Very clean. Very helpful and courteous staff. A 24 hour Family Store at the hotel was very convenient!
Only drawback is location. It is located a bit far from train stations. Not bad, but about a 10-15 minute walk to train stations.
Also note that the airport limo busses do not go to this hotel so you have to go by trains or a $110 taxi.

Stayed: May 2018, travelled with family
1  Thank robert s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monlso, フロント オフィス マネージャー at Hotel Monterey Lasoeur Osaka, responded to this reviewResponded 22 June 2018

  Thank you very much for staying at The Hotel Monterey La Soeur Osaka!
 We are honored to receive some praises from you.
 If there will be an oppotunity to come to Japan next time, please visit our hotel!
 We are looking forward to seeing you.
 Thank you very much for your comment!

                       Front Dept. Manager,
                          Takeshita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

We stayed at this hotel for just under a week as a family of three including a toddler. The building is quite dated in terms of decor, it is very 1930’s art deco looking. The room itself was ok, not too small and the bathroom was very spacious. They provide a lot of amenities and bottles of water were in abundance. There is a family mart located on the corner of the building and a strip of restaurants and eateries across the road all of which were very handy. The location is quite close to both JR and Osaka Business Park Subway stations (10 min walk). I agree that it is very close to Osaka castle but for all other attractions or points of interest, it is not as convenient a location.

There are lot of other hotels that are closer to more places that are close to public transport for a similar price. Also we had quite a bit of laundry to do with a young child and finding a coin laundry nearby was almost impossible. We did not want to pay excessive laundry prices.

On a side note, when we checked in the staff member advised us that checkout was one day past what it actually was. We did try to explain our confusion with management which then resulted in a late check out, however we were bulldozed into paying extra costs. Just be aware if there is an issue of any kind the manager will ensure you are in the wrong and not give any concessions as their customer.

Overall, this hotel was just ok, perhaps it would be a more suitable stay for someone who is working in the area only. We came back to Osaka after 1 week and stayed in an apartment for the same price. It was so much better, stress free and better for travelling families.

Stayed: May 2018, travelled with family
Thank Tania M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monlso, フロント オフィス マネージャー at Hotel Monterey Lasoeur Osaka, responded to this reviewResponded 10 June 2018

  Thank you very much for staying at The Hotel Monterey La Soeur Osaka!  We were very sorry not to inform you accurately such as about our check-out time and late check-out system. We supposed that you were confused. We apologized you for our inconveniences.
  If there will be an oppotunity to come to Japan next time, please give us a chance to treat you.
 We are looking forward to seeing you.
  Thank you very much for your comment!

                       Front Dept. Manager,
                          Takeshita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

The hotel was easy to find from the JR Kyobashi station (just follow the directions on the hotel’s website) and it is all through covered walkways and no roads to cross.

The room was small but not as small as the Ibis Styles Kyoto Station. The room itself could have been more soundproof as I could hear people talking quite distinctly in the corridor. The hotel itself is quite grand and even has an onsite onsen, which I didn’t use.

The setting of the hotel is good as it’s just beside a river and the area around the Business Park where the hotel is located is quiet, although lacking in atmosphere. The hotel offers a 11,000 yen taxi service to Kansai airport which was very convenient and I recommend. The staff could have been more polite, but perhaps it’s the Osaka way, which is supposed to be more robust. They provide a free smart phone which was very handy for directions.

  • Stayed: May 2018, travelled solo
    • Value
    • Rooms
    • Service
Thank EquanimityOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monlso, フロント オフィス マネージャー at Hotel Monterey Lasoeur Osaka, responded to this reviewResponded 26 May 2018

Thank you very much for staying at The Hotel Monterey La Soeur Osaka!
 We are honored to receive some praises from you.
 If there will be an oppotunity to come to Japan next time, please visit our hotel!
 We are looking forward to seeing you.
 Thank you very much for your comment!

                       Front Dept. Manager,
                          Takeshita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018

was absolutely fantastic.location was great. So close to Kyobashi Station.Very easy to get around.Would highly recommend to all my Australian friends.Room good size and very functional.Wife and I just loved it. can't wait to rebook at another of the Hotel Monterey group Hotels when we come back to my mother's country of birth.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Samurai2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monlso, フロント オフィス マネージャー at Hotel Monterey Lasoeur Osaka, responded to this reviewResponded 15 May 2018

 Thank you very much for staying at The Hotel Monterey La Soeur Osaka!
 We are honored to receive some praises from you.
 If there will be an oppotunity to come to Japan next time, please visit our hotel!
 We are looking forward to seeing you.
 Thank you very much for your comment!

                       Front Dept. Manager,
                          Takeshita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

Great location, walk to Osaka business Park subwa you station to acess to wider Osaka rail network. Good breakfast but we stayed 5 days and it is same all days. U can walk to Osaka castle and east to get to Shinshabashi or Osaka acqarium via subway. Also offer fixed price taxi to main locations. Good to get to Shin-Osaka via taxi 2500 yen or two train transfers.

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Arun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monlso, フロント オフィス マネージャー at Hotel Monterey Lasoeur Osaka, responded to this reviewResponded 13 April 2018

   Thank you very much for staying at The Hotel Monterey La Soeur Osaka!
 We are honored to receive some praises from you.
 If there will be an oppotunity to come to Japan next time, please visit our hotel!
 We are looking forward to seeing you.
 Thank you very much for your comment!

                       Front Dept. Manager,
                          Takeshita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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