We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$82
View deal
Free cancellation until 21/10/01
Expedia.com
US$72
View deal
Trip.com
US$65
View deal
Free cancellation until 21/10/01
Hotels.comUS$72
eDreamsUS$82
CheapTicketsUS$72
View all 15 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (280)
Filter reviews
280 results
Traveller rating
105
144
29
2
0
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
105
144
29
2
0
See what travellers are saying:
Selected filters
Filter
Updating list...
3 - 8 of 280 reviews
Reviewed 17 January 2019

Located right beside Canal City. As with other Dormy Inns, it's distinguished by excellent onsen facilities, efficient staff, and very clean, but small, rooms. Nightly ramen is good, and convenient for a late night snack. Onsite parking is available, but very limited. Note that there is a free shuttle to Hakata Station, but it's only one-way.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank garetjax72
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 November 2018 via mobile

very nice staff and nice room, hot spring is good too!! and very close to canal city shopping mall i love this place ❤️❤️❤️❤️
ใกล้แหล่งร้านอาหาร ร้านขายของน่ารักๆ และร้านยา สะดวกมากๆ พนักงานอัธยาสัยดีมาก

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank kotchanant
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dormyinnpremiumhakat, frontdesk at Dormy Inn Premium Hakata Canal City Mae, responded to this reviewResponded 9 January 2019

Thank you for staying our hotel and we are glad to be praised about the location of the hotel and the hot springs.
We are looking forward to seeing you again next time!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018 via mobile

We stayed here for 2 nights and had a very comfortable time.
Public bath opens through night. There are 2 hot springs, 1 water bath and a sauna. I went there twice per day lol.
Any I liked Ramen which served at night for free.
I would recommend this hotel to my friends.
And staffs were smily and kind. They helped us book a restaurant and called a taxi.
Some of them could speak Korean.
とてもいいホテルです、
温泉が好きになりました。何回も行きました。
友達にすすめたいです。
ラーメンが無料で食べられました。おいしいです。

Date of stay: April 2018
Trip type: Travelled as a couple
2  Thank Mnatul
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 July 2018

The staff are not helpful. No smile to customers at all, only use single English word when talking to customers. Not the normal Japanese-style service you expect to get in Japan.
I was asking for help in translation in the front desk at night (when there was no one else needed help), the manager asked the staff to leave me alone while she was helping me.
Then I asked him instead but his English is poor. I asked him to make a phone call for us, he was not helpful at all.
The room is small, cant even open our suitcases in room.
Hot spring is small and crowded.
Need to walk around 10 mins to reach the main station and shuttle bus is only available in the morning but not all day.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
4  Thank PennyS1697
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dormyinnpremiumhakat, フロント オフィス マネージャー at Dormy Inn Premium Hakata Canal City Mae, responded to this reviewResponded 13 October 2018

Thank you for staying with us.
We would like to applogize for bad service we did.
Some staff speak English and Korean but it's not all of us, so we are manage to help foreign customers not to annoy.
We feel we should educate to our staff more.
We keep tyring to be more comfortable and friendly hotel than now.
If you visit Japan next time, please choose Dormy Inn Hotels again.
Thank you.

Mrs. Motoda
assistant manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Long walk from Hakata station - We took the train from Fukuoka International Airport to Hakata station. Caught in the rain, and with our luggages, it took us about 20 mins or slightly more to arrive at Dormy Inn Premium Hakata Canal City. Rained a few days during our May 2018 stay in Fukuoka, and had to buy umbrellas. When we left, we asked the hotel reception to book a taxi for us, paid 1,500 yen from hotel to airport.
Hotel is right next to Canal City. Can't miss it as you will be greeted by a huge Uniqlo sign at the traffic junction. But note all shops close by 9pm. Hotel room was nice and larger than expected, was clean with comfortable beds. Provided : free wifi, ionizer, complimentary water and bath items. Rooms were cleaned every day and new towels provided. Sliding door separates bathroom from bedroom area. Hotel staff spoke good English and were helpful when we tried to ask for info on some tourist areas to visit.
Short walk around hotel to the yatai (only opens from 6pm), and several restaurants and bars. Note: popular restaurants need prior bookings. There are also lots of food places in Hakata station as well as along the way walking back to the hotel. Convenience stores are nearby as well.
Daily breakfast was a good spread though same every day. Also enjoyed the free ramen most nights starting from 9.30pm.
There is free shuttle (one way) from hotel to Hakata station. It would be nice if they also provide a return trip from Hakata station to Dormy Inn. There is a bus stop right in front of the hotel, bus no. 6 which goes to Tenjin station.
Overall, we enjoyed our stay at Dormy Inn and will definitely come back again.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank Weifong28
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dormyinnpremiumhakat, フロント オフィス マネージャー at Dormy Inn Premium Hakata Canal City Mae, responded to this reviewResponded 13 October 2018

Thank you very much for taking your time to review.
We felt you enjoyed our hotel by this review.
Did you try the hot spring?
The hot spring is dug from 900 meters underground of Domy Inn Hakata Gion, our chained hotel.
And breakfast menu is changing season by season, so please try again when you come next time.
We are looking forward to seeing you again.

Mrs. Motoda
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews