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All reviews central location traditional hotel satay beef easy access lots of shops breakfast buffet stayed for nights tenjin subway station japan vicinity nightlife concierge
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Reviewed 22 December 2019 via mobile

This hotel is very centrally located near the city Tenjin. Easy access to many restaurants, shops and cafes. It’s also quite close to the airport and it only takes 20-30mins from the airport to the hotel. It’s also only a 5min-walk to the Fukuoka express bus terminal and the Tenjin subway station.

Rooms are well lit and spacious, a very rare find in Japan as most of the hotel rooms in Japan are rather small. The hotel lobby may be dated, but I can tell the rooms are newly renovated. Staff is courteous and helpful. We enjoyed our stay at this hotel very much.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank sarahwong33
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Climber24440349921, Guest Relations at Nishitetsu Grand Hotel, responded to this reviewResponded 1 April 2020

Thank you very much for staying at Nishitetsu Grand Hotel and taking your time to write a review about your recent stay. We are also pleased to know that you were satisfied with the location. It is great access to Hakata station, Fukuoka Airport and various sightseeing spots, for example, Dazaifu and Yanagawa. Your kind comment about our staff is also very much appreciated. We are looking forward to welcoming you again on your next adventure in Fukuoka. Again, our sincere thanks for the comment you gave us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2019

We recently stayed for 2 nights. Central location very close to shops, restaurants. The staff very courteous. Rooms well appointed, breakfast available with many options for western and Japanese. Easy walk to nightlife.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank DeborahMosmanNSW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Climber24440349921, Guest Relations at Nishitetsu Grand Hotel, responded to this reviewResponded 1 April 2020

Thank you very much for staying at Nishitetsu Grand Hotel and taking your time to write a review about your recent stay. We sincerely appreciate your kind feedback. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to serving you in the near future. Again, thank you very much for your valuable review.

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Reviewed 9 November 2019

Stayed for 5 nights, attending a conference. Good room, excellent staff and good (though pricey) breakfast buffet. Also attended the conference dinner that was held in this hotel, and this was an excellent event.

Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
Thank dbjwaenwen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Climber24440349921, Guest Relations at Nishitetsu Grand Hotel, responded to this reviewResponded 1 April 2020

Thank you very much for your recent stay at Nishitetsu Grand Hotel and your kind review for us. We are delighted to know that you were satisfied with our room and service.
We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Fukuoka. Once again, thank you very much for your valuable feedback.

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Reviewed 3 November 2019 via mobile

We stayed only one night in Fukuoka; otherwise would find the basic room type booked to be too small. However, location was very lively - lots of shops and restaurants in the vicinity and a nice garden with river view. The staff is very courteous, which is typical in Japan, but I was especially impressed by the concierge, who was so helpful! She also gave us recommendations for a saga beef restaurant which turned out to be the best meal of our Kyushu trip, and at a very reasonable price. Will definitely choose this hotel again when we visit Fukuoka next time (but maybe book a larger room if staying longer).

Date of stay: November 2019
Trip type: Travelled as a couple
2  Thank Tigresse19
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Climber24440349921, Guest Relations at Nishitetsu Grand Hotel, responded to this reviewResponded 1 April 2020

Thank you very much for staying at Nishitetsu Grand Hotel and taking your time to write a review about your recent stay. We sincerely appreciate your kind feedback about our concierge and hotel location. Your compliments are the pillars of our support and very much appreciated. We aim to provide our customers with even higher levels of satisfaction. In regarding to our room size, we have some other types and could have suggested change upon your request. Please feel free to ask us on your next trip to Fukuoka. Again, thank you very much for your kindest review.

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Reviewed 14 April 2019 via mobile

First time stay the hotel...
good location. restaurant and shops all around u . Nite time never ending in the place .
Easy to get to airport bus terminal or subway.
Go around the corner u can walk to Maizuru Park.
Turning to hotel, grand hotel with history but well keep in the room. Nice bedding n enough space so we will come again

Date of stay: April 2019
Trip type: Travelled as a couple
3  Thank lipnine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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