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1 - 6 of 204 reviews
Reviewed 23 December 2019

Good clean hotel.
Small room with equally small toilet.

Receptionists spoke English and could advise us where to go and what to eat in areas surrounding hotel. Able to keep our luggage before check in and after checkout. Felt safe at the way they handled the luggages and there were a lot of them in the small lobby.

We stayed 2 nights so was fine with the almost same breakfast every day. Loved the DIY smoothie. Breakfast staff was at hand to guide you and food was replenished fast. The pudding in the small glass bottle was really good- reminded me on the ones from Le Tao bakery in Otaru. And small “french toast” served in the skillet was also good when warm. And hot and cold drinks at the lobby throughout the day.

Location was good. Not near but walking distance to Tenjin Station, Daimaru, Big Camera, Ganso Hakata Mentaiju, Yoshinoya,,

4 stars cos the bed though clean, was not comfortable. This hotel was the 5th hotel we stayed in for our trip and we could feel the spring fro the bed.

Date of stay: December 2019
    • Value
    • Location
    • Service
Thank HongSO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 December 2019

good location, just 1 minute to arrive the main street. convenient to go to Tenjin shopping areas. Helpful staff always with smiles and could provide travel tips to guests.
Reminder: the accommodation fee is dynamic basis on the peak/low seasons. The average fee is lower than that of Toyoko Inn in low season.

Date of stay: November 2019
    • Location
    • Sleep Quality
    • Service
1  Thank WYMhk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2019 via mobile

Pros:
1. Good reception who knows to speak English and mandarin
2. The reception also able to rent out baby stroller for free
3. Healthy juice at the lobby
4. Super nice smoothie machines during breakfast
5. UCC coffee machine in each room

Cons:
1. No more shampoo bar or baby amenities
2. No more handy phone provided in the room
3. We booked a big room- two beds, but only one pillow given to each bed. And no extra pillow provided
4. Breakfast spread was so-so, same breakfast for whole week
5. Price is very high compared to other more convenient hotel

Date of stay: November 2019
Trip type: Travelled with family
Thank 573jessl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 October 2019

帶著1嵗bb需要同床睡。hotel 的 twinbed每張床都是標準雙人床,合拼起來比king size更大,還可以問酒店安排床圍,更加安心了。房間大夠打開2個行李箱。lobby 有 refresh bar,有detox 水,juice,咖啡等,自由添飲。去天神5分鍾,去運河城10分種走路,就算是推著bb車也非常方便。 taxi 從機場到酒店時約10分鐘,2000yen。到酒店發覺忘了東西在飛機上,酒店staff幫我打去問,安排離開時再取。非常幫忙。會再住。
1yr old baby need to sleep on bed with us. their twin bed are 2x standard double which if u put together is even bigger than king size bed. My husband and I finally had a good sleep even with the baby on bed. You can even ask for bed safety frame to install on a side on the bed.
The room is big enough to open 2 suitcase on floor which is rare to find in japan.
Lobby has refreshment bar, free drinks such as detox water, juice, coffee for 24hrs.
Staff very polite and helpful. They helped me to call to airport and arrange for pickup on departure day when I arrived the hotel and realised i have forgot something in the plane.
Good location, 10-15mins taxi ride from airport (ard 2000yen). 5mins walking distance to tenjin, 10mins to canal city, 15 mins Nakasu. Very easy even with baby stroller.

Date of stay: October 2019
    • Location
    • Rooms
    • Service
Thank vivianc537
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 October 2019

Clean, well run hotel. Free hot & soft drinks. Comfortable small rooms. Breakfast too expensive at 2000 yen per person. Staff very helpful. Interesting atrium open to the elements. Onsen a real must. Will return.

Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank 117daip
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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