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6 - 11 of 72 reviews
Reviewed 2 August 2018

You could be put off Kobe by the location of this hotel as it seems to be on the wrong side of the tracks but venture through the Kobe station (not the shin Kobe station which fooled us) and there is a modern, bustling, bright city life.
The hotel itself is very comfortable with very helpful staff who have good English. On check-in we got upgraded to a superior room so the room was very quiet, spacious, well appointed and clean. One other feature I haven't encountered before was that the room offered a free mobile phone for use around Kobe while staying at the hotel.
The restaurant does breakfast only.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 2kiwis_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2018

Bed was comfy. A receptionist helped to make extra bed at night time due to my late request, as housekeeping was closed. She did a great job without any complaint and in fact with smiles all the time. She also speaks very good English.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank nc116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

I've stayed in a lot of hotels in Japan and I liked this one more than many. First of all, the staff seem quite laid-back and less rule bound than the norm.

Secondly, the single person room with a sofa was quite spacious, so I'd disagree with the comment below that it is 'just a business hotel'... the room I had was a lot better than your typical Japanese business hotel, and there also seems to be quite a lot of variation in room types too.

The window opens too, which is not always the case in Japanese (and other) hotels.

I paid 8600 yen for two nights, which I think is a very good deal.

I'd certainly recommend staying... high floor best and rooms *01-*07 definitely not dark (I asked for a light room and was duly given one).

One thing I didn't like was the excessively thick pillow, but hell... a small gripe.

Room tip: As above, high floor (always cooler) and ask for a lighter room
Date of stay: June 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Service
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

This hotel is right next to Grand Kobe Station (not the one where the bullet trains stop). It's very modern with decent sized rooms, all mostly clean. Breakfast is included but nothing special. Dryer for clothes didn't quite work.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Vieltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

This hotel definitely wont excite most guests. Some of the rooms are quite dark and while everything is clean and modern, it is still fairly basic. The staff is great and breakfast ok, especially service wise. Would recommend for shorter stays when simply needing a reasonable place to sleep. Certain areas smelled a bit of smoke as others mention. Overall impressive for the price.

Date of stay: January 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Embe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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