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All reviewsmountain viewswimming poolamazing viewsamazing hoteldesign hotelgergeti trinity churchhuge terracestunning locationenjoy the viewgreat designlounge areatasty foodcaucasus mountainswooden floorsmount kazbekgeorgian foodfresh air
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Reviewed 27 June 2018

The view of the hotel was so fascinating but with a child with me, there are not enough kid's activities available. It would be great if there are kids' activities for all ages which would allow adults to go to the casino and bar areas.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shagan954707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elene M, General Manager at Rooms Hotel Kazbegi, responded to this reviewResponded 28 June 2018

Dear Valued Guest,
WE do thank you for taking the time to review your recent experience with us at Rooms Hotel Kazbegi, on this very portal! Your highlights are much appreciated! Hope, all the unique aspects that make up a special Rooms Hotel Kazbegi Experience were to your liking.
Your comment regarding kids' activities has been taken on board!

Once again I thank you for Having taken the time and effort to share this review with us and we all hope to see you visiting us back again sometime soon.


Yours faithfully,
Elene Machavariani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

While our standard room was small with minimal space for unpacking, this place is outstanding in many ways. The view, if you are lucky and have a clear day, is WORLD class. The staff are ALL utterly delightful: we could not have been better looked after. The breakfast buffet is top quality: cold meats, smoked salmon, pastries, porridge, fresh eggs, bacon: all you could wish for, with stocks replenished with extraordinary efficiency. The restaurant menu could be more imaginative, however.
Massage was very fine, and the swimming pool excellent. Rooms a touch noisy on the first floor, as some guests like to come out onto the terrace below and take photographs at dawn, and some drinker/smokers go outside late in the evening. Avoid room 121 for this reason as it is right above the busiest section of the terrace.
But in many ways a VERY memorable place to stay. The downstairs social areas are beautifully designed, looking out onto THAT view, and there is a good buzzy vibe.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 4Elmsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elene M, General Manager at Rooms Hotel Kazbegi, responded to this reviewResponded 7 July 2018

Dear Valued Guest,

Kindly accept my belated sincere gratitude for taking the time to review your Rooms Hotel Kazbegi experience on this portal. We feel so honored to have hosted you, Utterly glad our staff perfectly contributed to your positive experience and perfectly looked after you. Indeed, our breakfast is sumptuous and we are taking a pride in it. Our restaurant menu has been amended recently and we are getting very positive feedbacks from our valued guests. We will definitely discuss your comment though. will be glad to hear your detailed point of view or suggestions regarding the menu in PM.
Please, do come back, Feel free to contact us directly for your next reservation arrangements with us. here is my email: gm.office@roomshotels.com We will make sure to arrange the room i the most quiet part of the property.

Yours faithfully,
Elene Machavariani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Ultimately, this place comes down to its unique value proposition - great world-class design, relative luxury, good food, and an amazing view in an otherwise pretty isolated area.

Couple of comments I would make:
- For a hotel that's primarily about nature, it seemed at times the hotel wasn't as integrated into it's surroundings as it could be. They did offer a number of tours if you asked ahead of time, and had a small display board of these in the lobby....but it isn't the sort of active resort you might find elsewhere. I think it would be helpful if there was a guide/brochure on some of the activities available - both guided and unguided - to help guests take better advantage of their stays. Knowing where to hike, where to go, would be great (without having to search for the info yourself)
- We had a back-side room on two different stays for a total of 3 days. Honestly - if you spend some time in the common areas enjoying some of the food and wine, I personally didn't feel the front upgrade was necessary. The back is actually a great mountain view as well.
- You could tell in some ways that this Rooms Hotel came first versus the also-great Tbilisi property. From the showers (really hard to control temperature, didn't have the same distinctive wood surfacing) to the manual key doors (need to lock upon leaving) to the overall design of the room - it was quite nice, but not quite at the more-perfect modern boutique level we found in Tbilisi.
- Really small comment....but while the restaurant was great for drinks, dinner, and just hanging out...the staff somehow had been trained to be super-hawks on taking away even partially completed plates. On 3 occasions we had a small portion left and had a busboy try and take the plate away...

Overall, I highly recommend staying here in Kazbegi if you have the chance. Super-relaxing....just need to be a bit proactive yourself on making the most of your time.

Stayed: June 2018, travelled as a couple
Thank travelworld1170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elene M, General Manager at Rooms Hotel Kazbegi, responded to this reviewResponded 7 July 2018

Dear Valued Guest,

I do appreciate you for taking the time to share your valuable feedback with us, on this portal! I do thank you for all the highlights, all your comments have been taken on board for the follow up and corrective action.
We hope to see you staying with us again soon on the future occasion.

Yours faithfully,
Elene Machavariani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Incredible design and location, perfect place for relax and chill. Recommend it to couples and group of friends.
Enjoy the bar menu and breakfasts! Better to stay for 2-3 days because there are a lot of mountain routes to go.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Julia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elene M, General Manager at Rooms Hotel Kazbegi, responded to this reviewResponded 25 June 2018

Dear Julia,
Kindly let me extend my sincere gratitude to you for having taken the time to share your wonderful review regarding Rooms Hotel Kazbegi on this very portal!All your useful advices and kind recommendations are much appreciated! Indeed, there are many tour options(hiking or trekking) available and those are especially great with our knowledgeable guides who are also capable to give the best personalized recommendations to our valued guests.
We hope to see you coming back to us sometime soon. again, thanks and we look forward to welcoming you back in the near future!
Here is my email for your next reservation arrangements at Rooms Hotel Kazbegi:gm.office@roomshotels.com

Yours in Hospitality,
Elene Machavariani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

A Hotel built with only wood is wonderfully decorated with artistic artifacts is worth staying. We had a great time there but Hotel has some limitations like no shopping around and infrastructure limited.

Stayed: June 2018, travelled with family
Thank Farooq B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elene M, General Manager at Rooms Hotel Kazbegi, responded to this reviewResponded 7 July 2018

Dear Valued Guest,
Kindly accept my belated sincere gratitude for having taken the time to share your thoughts with us.I am very glad to hear you had a great time with us.Our mountain resort Design Hotel is initially intended to offer our valued guests an unique design and atmosphere, outstanding cuisine, heavenly relaxation at our pool and spa zone after a wild trekking in the untouched nature. Please, do come back and give us another try so that you may get a Real Rooms Hotel Kazbegi experience. We will be glad to assist you with the reservation arrangements. here is my email: gm.office@roomshotels.com

Yours faithfully,
Elene Machavariani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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